The UPS Store

I had spent one day going to the recommended USPS for my return even though it had been delivered through the USPS where the CR Code was not accepted on repeated scans! I went to FedEx where the label that they might be able to print if I opened an account w/the required info, but the server was down throughout the store & that I would haf'ta return another day. I finally went to my local UPS Store where they could print the label and the SHE expkained to me that I could have the return picked-up there, but if I wanted to have the info for the official return from the companies' USPS receipt that I would have to go there, which I did NOT need, so: Mission accomplished! Bravo, No , BRAVA‼️

I would highly recommend NOT to go to the Ansley Mall UPS. I have had several issues in the past, but this latest has cemented the need to go to another UPS store. I had mailed a 2 Day Air on prior Thursday to arrive Monday which I found out was now scheduled to arrive Thursday. It appears that they created the shipping label late at the store, so not weather or other issue, however no offer of any discount or refund was offered. Very unsatisfied with how my interaction was handled.

Good place to drop off Amazon packages. Usually not a long line. For other services, like faxing, the prices is twice as high as the other UPS store down the street at 2.99/per page for domestic.

Customer service is excellent. I really appreciated Antonio Lloyd’s helpfulness and patience. I’m usually only in there during Christmas season so I’m glad I receive great service anytime I am in the store.

This is the best UPS store in Atlanta. Staff are consistently personable and competent. Always a great experience!