UPDATE: Went to the UPS store for the first time since my last review since I needed a notary. I was there at 9am and they don't have a notary there until 10am. I left and came back at 12pm and then they tell me the notary is on an hour and a half break. Make sure you call before going there for the notary. It makes no sense that they would have that long of a break after only working two hours. If it was a situation where they had been there earlier then why would they not have notary services until 10am..?
Original: Staff are rude and have "forgotten to send out" very important overnight packages twice now. Then they get mad at me for requesting a refund for the difference between the two day and one day. Overnight shipping is NOT cheap I felt like just issuing me the price difference wasn't much to ask. - I no longer go through UPS due to multiple shipping issues out side of this store.
Went in for a fingerprint at this location and honestly I had the best customer service experience with Binium not sure if I spelled it right he took the time to help me and explain everything very friendly he went above and beyond !!!! I Recommend this location
The employees are very helpful, friendly, Mason to care of me today and I was very pleased, he made me feel welcome, made my "chore" into a bright spot in my day!
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UPDATE: Went to the UPS store for the first time since my last review since I needed a notary. I was there at 9am and they don't have a notary there until 10am. I left and came back at 12pm and then they tell me the notary is on an hour and a half break. Make sure you call before going there for the notary. It makes no sense that they would have that long of a break after only working two hours. If it was a situation where they had been there earlier then why would they not have notary services until 10am..? Original: Staff are rude and have "forgotten to send out" very important overnight packages twice now. Then they get mad at me for requesting a refund for the difference between the two day and one day. Overnight shipping is NOT cheap I felt like just issuing me the price difference wasn't much to ask. - I no longer go through UPS due to multiple shipping issues out side of this store.
3 months ago0
Went in for a fingerprint at this location and honestly I had the best customer service experience with Binium not sure if I spelled it right he took the time to help me and explain everything very friendly he went above and beyond !!!! I Recommend this location
2 weeks ago0
Adrian is awesome! I got here right before a big rush. He was helping me with fingerprints and helping work through the line. He is working hard!
4 months ago0
The employees are very helpful, friendly, Mason to care of me today and I was very pleased, he made me feel welcome, made my "chore" into a bright spot in my day!
2 months ago0
The customer service is consistently friendly and goes above and beyond to make me feel like things are handled
a month ago