The UPS Store

Well, let's start with the positive. This shop is open at 10 am Sunday morning and counter person, Vlad, was competent. Unfortunately, the gentleman is either more than mildly autistic or deeply resents Amazon returns. For clarity, I come emphatically prepared. Everything is taped, labeled, sealed, and bundled. As waves of irritation flowed, I assumed I'd misinterpreted the hostility. I asked if he was alright, or if I'd done something. Vlad stared at me for 6 seconds of awkward eye contact and then pretended he hadn't heard the question. I had an item that had to be labeled and he positively GLOATED as he informed me it had to have a printed label. When I pointed to it (again, prepared and taped to the box, ready for pickup), he was EXTREMELY frustrated. I sincerely hope this guy never becomes a nurse, police officer, flight attendant, teacher, or any role with control over others... his response to Amazon returns is unhinged.

I come here pretty often to do amazon returns and never seem to have problems but the one time I needed a label printed a few days ago the new lady at the counter nicely and friendly explained it to me and how to do it. Not sure what her name was but thankful for my experience when I did come in

The guy is very rude unfriendly, i usually go out of my way to avoid this store due to fear that maybe my package may not make not to it’s location

Made an appointment to get items notarized. Had this on the calender for 10+ days, brought our witnesses, arrived at the appointment time to be told very blandly "The guy who notarizes isn't here today." No offer of any other alternative. We said we had an appointment and even got reminders and his continued bland response was "Its a website issue." I normally like to call and talk to managment before posting reviews, but they won't answer the phone. So, there ya have it. Avoid the UPS Store if you want anything done correctly.

Jay & Dorian & Latasha are amazing people came in and they work hard and honest! 5 ⭐