The UPS Store

Hours posted are 8-630 on Fridays. It's 8:10am. No one is here, no answer on phone, no ability to leave a VM. I hope employee scheduled today is ok. Also hope owner/mgmt has a way in the future to let customers know of changes of operation hours via a VM msg in situations like this. Very sad that a system is not already in place.

Today I went and the young man with long hair very reluctantly paid attention to me. The other times that I have gone, the other people have treated me very well until they took the flyer from me and returned. They helped me print the flyer right there, but the young man from Today, very rude, he said that he didn't know, it could be because I'm Hispanic, very rude, like he didn't want to help me, the truth is, it was just a matter of printing and that's it, but it seemed very difficult for him, he wanted me to send it to him by email and I really didn't like him. I said I'm sorry I don't know how to send and instead of helping me he made a hateful face, the other people were always very cordial and eager to help people like me.

The manager here literally saved my weekend. The Higdon Ferry location was so terrible, people were lined out the door. There was only one woman working, who was extremely rude and unhelpful. She did not care that I’d waited 20 minutes after driving from out of town. Long story short, Airport Road’s manager had my business done in 2 minutes flat and apologized for my trouble. The service was top notch. The traffic problem on Higdon Ferry alone makes the extra 5 miles more than worth switching to Airport Road. I’ll take friendly, fast service any day!

I’ve never had any problems at this store or Amazons returns via this Store. Young, blonde guy even helped me with how to do Amazon returns fast and easy at UPS. He’s always been pleasant and friendly to me.

I have used this store numerous times for Amazon returns. I'm pretty sure someone stole my stuff because 2 separate orders I got charged for. Amazon said they never received the packages. Also, my boyfriend got there when they were supposed to open and the young blonde kid was late. Didn't open the store until 8:15 and on top of that was rude. Definitely skipping this location and going somewhere else. 3/17/23