I placed my order on 11/9 to pick up today, on 11/21. It was over $300. Imagine my surprise when j arrived to pick up the order I placed 13 days ago, and they were out of stuffing and chocolate cake! Are you kidding? The day before Thanksgiving I had to go to a grocery store and fix their mistake last minute. They “found” a chocolate cake, but how is my order not ready for me to pick up during my pickup window?? I am so disappointed in this service. One that was supposed to be convenient and I spent a lot of money on. Look elsewhere for reliability.
As usual, the hams are great! What set this place apart was the staff and service. Extremely friendly, had my order packaged and ready to go quickly, and even came over and opened the door as my hands were full. In today's world, that means a lot. This will be the place to go whenever I need a HB Ham.
I pre-order and pre-paid for 5lb quarter ham. But when I arrived for my pick up they did not have what I bought available. What is the point of pre order if you can’t guarantee what is pre order!!
Very dissatisfied with their service!!!
Francesca is awesome. Fabulous service, great helpful attitude, makes your day a little better, and the sandwiches she makes are praise worthy. My favorite location, and I always look forward to going.
0
I placed my order on 11/9 to pick up today, on 11/21. It was over $300. Imagine my surprise when j arrived to pick up the order I placed 13 days ago, and they were out of stuffing and chocolate cake! Are you kidding? The day before Thanksgiving I had to go to a grocery store and fix their mistake last minute. They “found” a chocolate cake, but how is my order not ready for me to pick up during my pickup window?? I am so disappointed in this service. One that was supposed to be convenient and I spent a lot of money on. Look elsewhere for reliability.
a month ago0
As usual, the hams are great! What set this place apart was the staff and service. Extremely friendly, had my order packaged and ready to go quickly, and even came over and opened the door as my hands were full. In today's world, that means a lot. This will be the place to go whenever I need a HB Ham.
in the last week0
I pre-order and pre-paid for 5lb quarter ham. But when I arrived for my pick up they did not have what I bought available. What is the point of pre order if you can’t guarantee what is pre order!! Very dissatisfied with their service!!!
a week ago0
Francesca is awesome. Fabulous service, great helpful attitude, makes your day a little better, and the sandwiches she makes are praise worthy. My favorite location, and I always look forward to going.
2 months ago0
Pre paid and ordered online. Did not wait in line or have any issues with my order, and they were very helpful and nice 👍 11/22/2023
a month ago