The Honey Baked Ham Company

I ordered a quarter ham holiday meal online for in-store pick-up. I called ahead, as the website did not indicate a pick-up time. I was greeted with a bit of an attitude that I should know that there is no set pick-up time. Just sometime before 7 pm closing time. There is a small free parking lot right off of the very busy intersection of Hendersonville Rd & Long Shoals. The store has one table for eat-in orders. There were 3-4 staff working, but my order got pushed up two staff to the manager to process. Needless to say, the customer service left a lot to be desired. However, the food itself was excellent. The sides come frozen, but re-heat well in the oven. Give yourself time, because this will take about an hour if using the oven. We had green bean casserole, Mac-n-cheese & scalloped potatoes. I would recommend adding some shredded cheese to the top of the Mac-n-cheese, but otherwise, sides were excellent. The ham was predictably excellent as well. Very tender & flavorful. The store had many extra fixings available & pleasing atmosphere.

The ham is excellent! The cost is WAY too high. A 8.5lb ham costed $100. I will not be back. I can get Boars Head ham at Publix, same weight and great flavor, for much less.

Placed an order for Thanksgiving. Said I could pick up on Friday. Called 5 times before heading down to make sure order was ready but no one answered. So I drove down anyway just for them to tell me they don't have any food left. Which is why i called to make sure it was ready before driving 20 minutes. She says the phones are on but clearly was lying she was trying to avoid taking calls. Also smelled like a cigarette ashtray. Pretty lame of you guys to take orders for people's Thanksgiving then not call to let them know your out. Made me drive 30 minutes just to tell me they have no food. Then why did you let me place an order?

Cant go wrong.. unless they are out of a side.. oh and no zero sugar drinks there unless you like city water.. so bring your own.. nothing wrong with that..

My husband and I always buy our holiday meals here every year. There is only 2 of us so it’s perfect. The green bean casserole, sweet potato soufflé, stuffing and the ham is ABSOLUTELY delicious. A shout out to the customer service as well. Super nice and helpful.