The Honey Baked Ham Company

Hello I would Like to express my sadness that the price no longer reflects the Quality of the ham, Along with the service. The service was that of a fast food environment. Hurry up, next person. I was told I was In the wrong line. But the person I was In line with was the same order type. as me and was not told this. This is my order number so you understand I am Not a fake customer. 200916382. The ham was lacking in taste. We tried it both chilled and after warming it up. There was no honey coating. The almost 10$ a pound cost for a 9lb ham should blow-away the customer. As it has in the past. I will be buying a cured ham and cooking it myself thank you. I wish You good luck.

Best ham ever! Honey Baked hams are Heavenly. No cook. Eat immediately cold. Delicious. I remember when momma would send us to pick the Honey Baked Ham for New year's in Michigan. Been eating then for over 40 years!! Yummy!!

Parking was a challenge. Small parking lot and lots of people picking up their holiday orders. When I got to the counter to get my order I was informed that they had run out of Turkey gravy. I voiced my disappointment and said I guess I should have scheduled an earlier time for pickup. She said they had run out last night! I asked if I could get and extra stuffing instead but she said they were out of that too. The had to cancel my original order and ring it up again. This was around 3:30 pm. Then it was off to the great Turkey gravy hunt. Not a happy customer!!

I am disappointed in the ham I got. I pre ordered a ham, and picked up. Saved the ham for tonight's dinner Christmas Eve. When I opened it there was very little glaze on my ham. I always get my ham from here and there is always a nice chunk of glaze and always delicious. But this time, it was nothing like that. I spent 61 dollars for a 6-8 person ham. Also, the slices were way to thick. Also, the young boy doing the pre orders was extremely rude, pretty much through my ham on the counter and was not friendly. I get it it's close to Christmas and I am sure they have been really busy, but no need to act that way. But the lack glaze and the thickness slices of my ham was very disappointing. It tasted like a ham I could have gotten at WinCo.

I placed an online order for pickup tonight, however, and had an emergency happen and now I can’t pickup until tomorrow afternoon. I have been on hold for almost four hours. They have been picking up the phone and putting me back on hold. I cannot, with as much as I usually spend on their products, recommend this location or maybe this company anymore. I just wanted to make sure they don’t give my online order away and their website doesn’t allow you to update your order. Big fail. But I find their behavior and phone etiquette unprofessional and rude.