The Honey Baked Ham Company

It was such a wonderful surprise that the Sunday before Thanksgiving, the store was open to fulfill orders. There were a lot of employees ready to help all the customers. As always, I picked up my bone-in half ham. I can't say enough about the taste and quality of the honey baked ham! Incredibly delicious, always a huge hit at our holiday table.

The armed guard in front of the store made me laugh as I stood in line imagining a crew of professional bank robbers going from customer to customer telling them to put their phones and hams in the bag. "No die packs with mashed potatoes either!" On a serious note, the food is great and the employees did a good job of keeping the line moving as fast as they could. Also, if you pay online or over the phone, then you don't have to wait in line at all, I will do that next time.

So evidently the situation this year is the opposite from last year. People who ordered ahead have to stand in the Disneyland long line that’s a block long. Meanwhile walk in line is super short. So ridiculous. Get it shipped to your home instead. And if you really miss do a reservation, come earlier. 2pm line was half the size of 5pm line… i made the mistake of coming back later to see if there was a shorter line than my reservation time. Nope.

We prepaid our order. Arrived during the designated window of time they told us to come for pick up and I’ve been standing in line for over 30 minutes with AT LEAST that long to go. You would think after doing this for so many years they would have a more efficient system for processing the prepaid orders! Frustrating.

Spent $130 for a bone in ham and 4 sides. 2 au Gratin potatoes, green bean casserole, and Mac and cheese. They forgot the 2 sides of au Gratin potatoes and are refusing to give them to us even though we have the email receipt. Horrible experience and more than likely will not return to this location.