The Honey Baked Ham Company

The service was great. In and out. Unlike the Dublin location. Definitely with the drive to get exactly what you need. Plenty of everything. We purchased 2 honey baked turkeys.

The staff at this location seems very inexperienced and unknowledgeable. I go in to get a ham and a turkey that I was assured would be there and there’s literally no ham or turkey in the store which that’s not the problem. It was the rude staff who did not know what to do.

Purchased our Thanksgiving meal online for pick up in the store. The website double charged us for our meal, and when we contacted customer support, we were told we would be refunded at the store. The inexperienced staff at the store deleted our entire prepaid order and wanted to charge us a third time with no refund given. I declined this option. In the end, they gave us the food we had paid for, saying we would receive a refund for the double payment in 5-10 business days. No refund has been received.

I tried to order a ham from them today for my Thanksgiving dinner with my family. I am handicapped and cannot drive so I ordered through Uber eats. I received a message from the driver, saying that they refused to give him my ham that they do not do Uber eats or DoorDash anymore, I am heartbroken and my dinner is ruined

This place is a mess and obviously poorly managed. No croissants, no sides (potato salad, etc.) at all except chips available. A woman came in to pick up a catering order and was told they had no idea there was a catering order because "I didn't have the tablet turned on." This will be my last vist to this place.