I love Target. But these are very sad times. Thieves have caused everything to be locked up. Since no one wants to work, you may have to wait a few to have an employee unlock the cabinet for your detergent, face cream, or vitamins.
I would like to share the outstanding customer service I received today from two Starbucks baristas named Mary and Alissa. These two beautiful young ladies provided fast and efficient service during a very busy time, all with holiday cheer and a genuine smile on their faces.
Thank you ladies for the outstanding service. You made my day!!!
I usually have no issues at this Target, however my most recent drive up experience was a hassle. I ordered one bag full of vitamins, one bag full of cleaning supplies, one bag with a couple food items and a 50 lb container of cat litter. The associate pulled the cart up to my trunk and I saw all my items were on the cart. She put the cat litter and my bag of food in my trunk. Of course I couldn’t see what she was putting in my trunk. Well I get home to realize all the vitamins and cleaning supplies were not in my trunk. There wasn’t an option to go back to pick my missing bags up. I had to request a refund in each individual item or have it shipped. It was $48 worth of items. I was not happy.
Edit: I posted this review because I was prompted to do so after taking a customer service survey from Target. I was contacted by a Team Lead at the Target Location. She was so nice and so apologetic. She told me that anytime this were to happen (hopefully it doesn’t) I can just call the store and they’ll hold the missing bag for me. Missing bags are always held for 5 days before being placed back on the shelf and refund automatically issued. She also said that she was able to identify the customer service associate who made the error and she was going to provide some tips on how to make sure all bags are accounted for correctly. I know the customer service associate certainly wasn’t being rude or trying to be difficult. She was super sweet. It was just a mistake. The staff at Target have a lot on their plate. Especially when they have to manage the actual shopping part and pick up. It’s so busy at this Target. This was just an honest mistake that certainly created some frustration, but I believe Target has rectified the issue.
I miss what this location was before 2020. Now it feels like I'm shopping in a prison with almost every basic item locked up and ISP staring you down from the time you get out of your car up until the moment you leave the store with items that you ACTUALLY paid for.
Thanks to the thieves for turning my neighborhood into the very place I never have or wanted to live...the ghetto.
First time in a Target in months. I felt safe with security at the door. The store was clean, as always. I dislike the new ways, goods locked up. I know it's becoming necessary due to theft, but it only puts me off and I go home and order online.
0
I love Target. But these are very sad times. Thieves have caused everything to be locked up. Since no one wants to work, you may have to wait a few to have an employee unlock the cabinet for your detergent, face cream, or vitamins.
2 months ago0
I would like to share the outstanding customer service I received today from two Starbucks baristas named Mary and Alissa. These two beautiful young ladies provided fast and efficient service during a very busy time, all with holiday cheer and a genuine smile on their faces. Thank you ladies for the outstanding service. You made my day!!!
a week ago0
I usually have no issues at this Target, however my most recent drive up experience was a hassle. I ordered one bag full of vitamins, one bag full of cleaning supplies, one bag with a couple food items and a 50 lb container of cat litter. The associate pulled the cart up to my trunk and I saw all my items were on the cart. She put the cat litter and my bag of food in my trunk. Of course I couldn’t see what she was putting in my trunk. Well I get home to realize all the vitamins and cleaning supplies were not in my trunk. There wasn’t an option to go back to pick my missing bags up. I had to request a refund in each individual item or have it shipped. It was $48 worth of items. I was not happy. Edit: I posted this review because I was prompted to do so after taking a customer service survey from Target. I was contacted by a Team Lead at the Target Location. She was so nice and so apologetic. She told me that anytime this were to happen (hopefully it doesn’t) I can just call the store and they’ll hold the missing bag for me. Missing bags are always held for 5 days before being placed back on the shelf and refund automatically issued. She also said that she was able to identify the customer service associate who made the error and she was going to provide some tips on how to make sure all bags are accounted for correctly. I know the customer service associate certainly wasn’t being rude or trying to be difficult. She was super sweet. It was just a mistake. The staff at Target have a lot on their plate. Especially when they have to manage the actual shopping part and pick up. It’s so busy at this Target. This was just an honest mistake that certainly created some frustration, but I believe Target has rectified the issue.
4 months ago0
I miss what this location was before 2020. Now it feels like I'm shopping in a prison with almost every basic item locked up and ISP staring you down from the time you get out of your car up until the moment you leave the store with items that you ACTUALLY paid for. Thanks to the thieves for turning my neighborhood into the very place I never have or wanted to live...the ghetto.
a week ago0
First time in a Target in months. I felt safe with security at the door. The store was clean, as always. I dislike the new ways, goods locked up. I know it's becoming necessary due to theft, but it only puts me off and I go home and order online.
a month ago