Employees from the credit area:
Bad attention
You lie about the information (they force you to sign for an insurance that, according to them, is mandatory for 5 months, otherwise they will not give you the opening of the card) as for the contract, they do not want you to read it because it says that it is not necessary.
When you tell them that you no longer want to continue with the process before you have signed, they get upset and tell you that they have already entered the registration data into the system and nothing can be done. That
This will result in a complaint to the corresponding authority so that your employees can be recalled or dismissed due to deception in this regard.
As for the discounts of 10, 20 and 30, what to be careful about because on the label it says no iba and in the end when you pay they add the iba of your entire purchase and you end up paying the same or more than what you thought you would save, quite disappointed for the store and everything.
The attention from the "Crédito" employees is terrible, they give half-assed information, I asked about the insurance that is assigned to you when you obtain your departmental card and they say that it can only be canceled after 5 months, which is a lie. I went to another branch to ask and they told me that it is a lie that you can cancel the insurance from the first month, there should be someone to supervise them because they lie about the information, they don't even let you read the contract, they just want you to sign it.
0
Be careful with offers, read the fine print or ask what does not apply
2 months ago0
Employees from the credit area: Bad attention You lie about the information (they force you to sign for an insurance that, according to them, is mandatory for 5 months, otherwise they will not give you the opening of the card) as for the contract, they do not want you to read it because it says that it is not necessary. When you tell them that you no longer want to continue with the process before you have signed, they get upset and tell you that they have already entered the registration data into the system and nothing can be done. That This will result in a complaint to the corresponding authority so that your employees can be recalled or dismissed due to deception in this regard. As for the discounts of 10, 20 and 30, what to be careful about because on the label it says no iba and in the end when you pay they add the iba of your entire purchase and you end up paying the same or more than what you thought you would save, quite disappointed for the store and everything.
7 months ago0
Horrible experience!!! The system went out completely successfully, as is possible!!!
3 weeks ago0
The attention from the "Crédito" employees is terrible, they give half-assed information, I asked about the insurance that is assigned to you when you obtain your departmental card and they say that it can only be canceled after 5 months, which is a lie. I went to another branch to ask and they told me that it is a lie that you can cancel the insurance from the first month, there should be someone to supervise them because they lie about the information, they don't even let you read the contract, they just want you to sign it.
a year ago0
Very kind!! excellent service, only the Cashiers are arrogant when we make payments, but the other staff are very friendly 👍🏻👌🏻
7 months ago