I love this place, but recently I have been very disappointed. Every time I go in I am charged more than the posted price on the shelf. I caught it last time at the store, but this last time I got home after doing other errands and looked at the receipt. I called and the manager on duty apologized and said prices are changing every day, and the associates are supposed to change the prices on the shelf before entering it into the computer. Apparently they have been missing that memo. The manager was very cordial and refunded my account more than the difference to make up for the mistake. This is why I gave 3 stars instead of 1
Overall the store is great, friendly employees, just this one thing that is ongoing and I feel it needs to be addressed.
A great selection of hardware and very knowledgeable, helpful staff. The prices were reasonable too. I discovered a few hard to find items such as ceramic crocks too.
Genuinely had the best experience here, specifically with Danny. We were looking around with my kid who is 7 and Danny went out of his way to connect with our kid, show him fun things (including the bunny in the garden area), showed him how to use the little helicopter toy he picked up, plugged in the halloween stuff so we could press the buttons, and explained everything to him with patience and understanding. Even though it’s just a hardware store my kiddo left saying he had the best time EVER and wants to go back to say hi to all his new friends. Absolutely amazing service from everyone we encountered, plus they had a great selection for the things we *actually* went to get. We will be making the drive from Modesto just to go to this store instead of the ones we’ve been going to because it was fantastic.
Hafa Adai Hello WOW what a great place 0pen area connected both sides very friendly staff's price are like all the others lots of parking spaces music 🎶 is good just take your time shopping 🛍️ later 🇺🇲🇬🇺🌶️.
0
Helpful staff. Great window screen repair service. Paint department is efficient. Very good selection of Traeger supplies and spices.
5 months ago0
I love this place, but recently I have been very disappointed. Every time I go in I am charged more than the posted price on the shelf. I caught it last time at the store, but this last time I got home after doing other errands and looked at the receipt. I called and the manager on duty apologized and said prices are changing every day, and the associates are supposed to change the prices on the shelf before entering it into the computer. Apparently they have been missing that memo. The manager was very cordial and refunded my account more than the difference to make up for the mistake. This is why I gave 3 stars instead of 1 Overall the store is great, friendly employees, just this one thing that is ongoing and I feel it needs to be addressed.
a year ago0
A great selection of hardware and very knowledgeable, helpful staff. The prices were reasonable too. I discovered a few hard to find items such as ceramic crocks too.
3 years ago0
Genuinely had the best experience here, specifically with Danny. We were looking around with my kid who is 7 and Danny went out of his way to connect with our kid, show him fun things (including the bunny in the garden area), showed him how to use the little helicopter toy he picked up, plugged in the halloween stuff so we could press the buttons, and explained everything to him with patience and understanding. Even though it’s just a hardware store my kiddo left saying he had the best time EVER and wants to go back to say hi to all his new friends. Absolutely amazing service from everyone we encountered, plus they had a great selection for the things we *actually* went to get. We will be making the drive from Modesto just to go to this store instead of the ones we’ve been going to because it was fantastic.
2 years ago0
Hafa Adai Hello WOW what a great place 0pen area connected both sides very friendly staff's price are like all the others lots of parking spaces music 🎶 is good just take your time shopping 🛍️ later 🇺🇲🇬🇺🌶️.
10 months ago