Sprinter

Way.

I have been shopping since this branch opened. And the second person in charge did NOT want to give me a return because the shoe was used when it turns out that I returned it since my son doesn't even fit it (sock-type soccer boots) it was a birthday gift. HER NAME IS MARIA JESÚS, I cannot present any more information for protection reasons. And furthermore, he tells me that he is not giving me a refund because it is from another store, and apologizing more and more and seeing in front of him that the shoe does not fit my son, and adding that we have folded them... etc.. I go to to the other store (I went to this one because it caught me on the way) crossing half the city and as soon as I arrived I asked and explained everything that had happened to me and without any problem they gave me a refund. I recommend the South Area Sprinter store for the treatment of both the staff and the store manager!! In one of the photos there is a shoe from the store and another one from the purchased ones.

I don't put 0 because it's not possible. Very bad customer treatment. We bought some cleat soccer shoes in South Area for my son's birthday. When we gave him the gift and he tried to try them on, his foot did not fit into the shoe, it just didn't fit beyond the instep area. Since Carrefour Norte was on our way and we had our shoes in the trunk, we stopped to return them there. What is our surprise? The second manager, M.J., tells us. that those shoes are "worn." When a high heel shoe is used, it is perfectly noticeable, these shoes were completely new, it tells us that there is wear on the inside of the shoe and that the back part is bent. Obviously we were astonished, my son's foot couldn't fit in that shoe and she told us that it was obvious that he had put them on and walked around the house with them... We took the boy to him so he could verify that what she was saying It was impossible since the foot did not go beyond the instep and it was a sea of ​​excuses for being right and that those shoes were used... even literally telling me "laughing" that those shoes were used, as if I were a liar and making me be very embarrassed in front of other clients. Obviously, she didn't feel like giving me those shoes back. The first time in my life that I put up a complaint form, but I find this so embarrassing that I couldn't do it any other way. On top of that, she blames her colleagues from the South Area for selling me a shoe in poor condition if we haven't used it. She tells me later that she is not responsible for the return of an item purchased at the other store, then she talks to me about I don't know what laws... come on, a hidden camera, a very bad joke. We go to the South Area store and explain that we come from Carrefour Norte and look what has happened to us. The staff as well as the store manager check those shoes "in perfect condition and new" as is logical, because he couldn't even put them on... And they return them to us without any type of incident. I had to leave Carrefour Norte to Area Sur, from one end of Jerez to another because this person didn't feel like giving me a refund. Does anyone understand it? Because I do not. I have been shopping at this store for years, I will never set foot in it again in my life and of course I do not recommend it at all. Sprinter Carrefour Norte NEVER AGAIN

Today, December 1 at 8:35 p.m. 16.5 degrees outside, we enter according to that temperature, we take off our coat, inside the store at least 26 degrees, FATIGUE, TENSION ON THE FLOORS, We wanted to buy my 7 year old son some sports and a tracksuit Staff in t-shirts working. HOW DO THEY PRETEND TO SELL WINTER CLOTHES IF THE FITTING ROOM IS AT 26 DEGREES? In the end we stopped trying clothes and went to Hipercor I LEAVE IT THERE IN CASE IT IS OF HELP TO YOU

I don't give 0 because there aren't any, I had some old sports, I went to buy one and I threw them away. With the first one I put it on top, I went to change them and they gave me data and they would call me 2 weeks later and I still don't have any shame. I do not recommend it.