SoftMoc

Just bought shoes I needed to return an hour later because I found a pair at another store I liked more. The staff here were very rude. When I told them I needed to make a return they rolled there eyes and then proceeded to give me hard time for the return. The lady I purchased the shoes from them examined the shoes closely and states they she saw some dirt on the bottom and stated she can’t make the return. I literally had to argue and remind her that I just bought them from her an hour ago and they also came with a 30-day return policy. She finally gave me my return but I was left feeling like they really don’t honor their return policy or customer service for that matter. I just say beware if you need to return anything at this store.

Rude customer service. Employee rolled her eyes when asked to help.

The person over there is very cool and tried hard to find me the true size that fits me

Great customer service. John spent an hour helping me find the right product and fit!! Couldn't have been any better!