Don’t pay with a card! Their pumps have a pin theft system going. You enter your debit card pin, it says you entered it incorrectly and takes you to a second screen (white screen dodgy graphics) where it demands the pin again - DO NOT re-enter your pin, wait till it cancels out, take your card and your business elsewhere.
** NB on the response from owner .. I contacted Shell immediately after the issue (before I ever got a response from this review) and they have never responded to the concerns I raised - just the automated 'your message has been received' Shell do not take this seriously at all. I have visited a few Shell garages across the USA and found similar card cloning scams running - incredibly disappointing to see a brand reputation ruined in this way **
Beware, if you pay for gas with a credit or debit card, this station puts high holds on your card in addition to your charge for gas. I purchased $38 in gas with a credit card and an additional $100 hold was put on my card, which won't be released for several days. After 20 years of purchasing gas, this is the first occurrence of this practice I've encountered. When I asked the attendant, I was very disappointed that they didn't admit to this being their business practice but instead blamed it on my credit card company in a less than polite manner. The credit card company confirmed that this policy is initiated by individual gas station owners and they are receiving lots of complaints from their customers all over the country with holds being as high as $250 in some cases.
The attendant acted as if scum would have been more appealing to ring up. I had to ask for a bag, which was given with attitude. First and last time coming here
Highly disappointed to see the support for a racist, Trump supporting gubernatorial candidate proudly displayed in a shop full of brown-skinned people in an area with a massive IMMIGRANT population. I'll take my business elsewhere.
0
Wow the cashier really just tried to play me for my rewards card. I had 15c off gas and he said he only took of 5c. NEVER GONNA COME HERE AGAIN?!?
a year ago0
Don’t pay with a card! Their pumps have a pin theft system going. You enter your debit card pin, it says you entered it incorrectly and takes you to a second screen (white screen dodgy graphics) where it demands the pin again - DO NOT re-enter your pin, wait till it cancels out, take your card and your business elsewhere. ** NB on the response from owner .. I contacted Shell immediately after the issue (before I ever got a response from this review) and they have never responded to the concerns I raised - just the automated 'your message has been received' Shell do not take this seriously at all. I have visited a few Shell garages across the USA and found similar card cloning scams running - incredibly disappointing to see a brand reputation ruined in this way **
a year ago0
Beware, if you pay for gas with a credit or debit card, this station puts high holds on your card in addition to your charge for gas. I purchased $38 in gas with a credit card and an additional $100 hold was put on my card, which won't be released for several days. After 20 years of purchasing gas, this is the first occurrence of this practice I've encountered. When I asked the attendant, I was very disappointed that they didn't admit to this being their business practice but instead blamed it on my credit card company in a less than polite manner. The credit card company confirmed that this policy is initiated by individual gas station owners and they are receiving lots of complaints from their customers all over the country with holds being as high as $250 in some cases.
4 years ago0
The attendant acted as if scum would have been more appealing to ring up. I had to ask for a bag, which was given with attitude. First and last time coming here
3 years ago0
Highly disappointed to see the support for a racist, Trump supporting gubernatorial candidate proudly displayed in a shop full of brown-skinned people in an area with a massive IMMIGRANT population. I'll take my business elsewhere.
5 years ago