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Shell > Reseñas en New Castle County, Delaware, US - RAY

Shell

3.9
175 reviews
Gas Station
New Castle County, US

Detalles de este negocio

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1148 Christiana Rd, Newark, DE 19713, USA
3.9
Reseñas
5
2
4
0
3
1
2
0
1
2
  • Google Comentarios (5)
  • Comentarios (5)

Clean location with limited hot food. Bathroom was fairly clean. Station is the first one off of the highway. Friendly staff and well lit station. Prices were fair

4 weeks ago

I had to leave at least one star to give any review at all. I’d avoid this location at ALL costs. Like the other reviewer, I never thought I’d review a gas station, but it was beyond just bad. There was no toilet tissue in the bathroom and when the attendant was asked for tissue he said “I don’t have any, we must be out”. We had wipes and were able to use the bathroom anyway. No soap and the hand drier didn’t work. He had no problem ringing up the food and drinks from everyone in the car who was shopping while we were trying to figure out the bathroom situation. I also needed air on my tires. The machine said $1.75 but wouldn’t turn on until I put $2.75 in quarters and guess what? It “turned on” but didn’t actually add air. I knew it was a lost cause, but I was out of quarters and I went to talk to the attendant. He said “we don’t control the air machine and I can’t help you.” Is that most people don’t review gas stations? If I could go back and un-spend the money spent on drinks and snacks I would. The attendant is a great example of how to be exactly the opposite of customer focused in a customer service class. The fact he has a job is also proof that no one at this location cares.

5 months ago

You can get Newport Soft Packs for 60.00 a carton. Sept 2023 but it feels like it’s 2003

3 months ago

They sold me an opened elf bar, that I did not notice right away. I went to exchange the following day and the manager/owner refused to exchange it. I will NEVER use this location again, and others shouldn’t either. I will also be contacting the BBB to let them know what a scam artist the owner is. Don’t support this location.. Tobacco store across the street sells them for $4 cheaper, cheaper gas, and better customer service!!

9 months ago

App users, they can do app now, which is the reason why I moved my star to a 3! Just avoid pump 8 and 10, cause they are reserved for pay inside customers ————————————————————————— Everybody has to pay inside so the app discount can’t be applied here

a week ago

Preguntas frecuentes Shell

Como es Shell calificado?
Shell has a 3.9 calificaciones con 175 Reseñas.