I drive cross-country nearly year-round on business, and stop almost exclusively at Shell or Mobil due to their excellent Rewards programs. When I stop at a gas station, especially one on a route frequented by truckers, I expect them to have functioning restrooms. This Shell, in addition to being dimly lit, dirty and unwelcoming had the restrooms blocked off. Judging from the reviews, this is not an isolated incident and a case of the owner/manager just not wanting to deal with keeping them clean. Sorry, you decided to operate a gas station, friend. That's part of it.
Anyhow, luckily I went in before pumping gas, so I decided to take my business elsewhere. I'm driving a Chevy Suburban, so between the 26 gallons of gas and the snacks my fiancé and I went to the Mobil down the street to purchase, they missed out on a sale of around $100. I wonder how much their laziness costs them on a yearly basis?
Still no public restrooms, I read a review from almost a year ago, and Shell's response was to address it. Apparently, this is not a priority or is a permanent situation. Had I known this, I would have purchased gas elsewhere, and so I chose to purchase other items from a different station with restrooms.
I usually only stop at Shell gas stations, but this one was one of the worst I've stopped at. No public restrooms, out of receipt paper at the pumps, dirty, etc.
They put my prepay on the wrong pump, and instead of refunding me I had to work with the other customer who pumped my gas to get the correct amount back.
The attendant was completely unhelpful as well.
Lastly, they do not allow public access to their bathroom.
0
I drive cross-country nearly year-round on business, and stop almost exclusively at Shell or Mobil due to their excellent Rewards programs. When I stop at a gas station, especially one on a route frequented by truckers, I expect them to have functioning restrooms. This Shell, in addition to being dimly lit, dirty and unwelcoming had the restrooms blocked off. Judging from the reviews, this is not an isolated incident and a case of the owner/manager just not wanting to deal with keeping them clean. Sorry, you decided to operate a gas station, friend. That's part of it. Anyhow, luckily I went in before pumping gas, so I decided to take my business elsewhere. I'm driving a Chevy Suburban, so between the 26 gallons of gas and the snacks my fiancé and I went to the Mobil down the street to purchase, they missed out on a sale of around $100. I wonder how much their laziness costs them on a yearly basis?
in the last week0
No public bathroom. It's a gas station next to a farm, not downtown Indy. We were going to buy gas and snacks, but just turned around and left.
in the last week0
Still no public restrooms, I read a review from almost a year ago, and Shell's response was to address it. Apparently, this is not a priority or is a permanent situation. Had I known this, I would have purchased gas elsewhere, and so I chose to purchase other items from a different station with restrooms.
5 months ago0
I usually only stop at Shell gas stations, but this one was one of the worst I've stopped at. No public restrooms, out of receipt paper at the pumps, dirty, etc.
4 months ago0
They put my prepay on the wrong pump, and instead of refunding me I had to work with the other customer who pumped my gas to get the correct amount back. The attendant was completely unhelpful as well. Lastly, they do not allow public access to their bathroom.
a year ago