Terrible candy selection but they had candy cigarettes? Messed up. Counter clerk was nice but bad gas station, almost no selection to choose from. Except candy cigarettes. Also the gas station has tables to eat at, so weird people just stare at you while you shop.
Horrible customer service. I drive a VW TDI, which requires diesel. I tried to fill my tank with at one of the diesel pumps at this station, but I could not. My car has a safety feature that will not allow a smaller fuel nozzle, which is typically used for gasoline pumps, into the fuel tank. I had to leave and go find another fuel station. I called the station to let them know about the issue. The person who answered did not believe my issue because " no one had ever complained about it before". She was very rude about it. I tried to tell her that most people would have just left and not said anything. I was trying to help. She said she would try and let the owner know - I don't think she will. At the end of the call, we said our goodbyes. As she was hanging up, she started laughing about it to someone in the station. Do not recommend this establishment. Go somewhere else.
Staff on duty were very helpful in explaining their rewards card. Their service encouraged me to visit again.
Truthfully, I never shop Shell. It just isn't convenient until they just built this establishment. Very nice and conveniently located.
Who writes reviews for gas stations anyway. This gas station is wack though. They have the most insane hours of operations and its typically a gamble if their open or not. They have a drive through which closes in the middle of the day for unknown reasons. At that point I'd rather them not even have one to begin with! Typically out of the tobacco products I use and they only sell the packs that has fewer amounts but overall is inefficient to buy because their more expensive than buying 4 packs (undisclosed product). Some of the staff is cool though, shout out to y'all.
I was very excited to hear a new gas station was being built in our neighborhood. I was looking forward to the convenience. However, this is anything but. The staff is not friendly. The breakfast is always either old and not very fresh or by the time I come through, nothing is left at 9:30 am. Twice I've gotten cappuccino and they had the wrong mix in the dispenser. I came in once and the staff was threatening to quit because the store owner did not pay them that week. I suppose the only convenient thing about this place (and why it has two stars instead of one) is the gas. I can pay at the pump and don't have to go inside.
0
Terrible candy selection but they had candy cigarettes? Messed up. Counter clerk was nice but bad gas station, almost no selection to choose from. Except candy cigarettes. Also the gas station has tables to eat at, so weird people just stare at you while you shop.
a year ago0
Horrible customer service. I drive a VW TDI, which requires diesel. I tried to fill my tank with at one of the diesel pumps at this station, but I could not. My car has a safety feature that will not allow a smaller fuel nozzle, which is typically used for gasoline pumps, into the fuel tank. I had to leave and go find another fuel station. I called the station to let them know about the issue. The person who answered did not believe my issue because " no one had ever complained about it before". She was very rude about it. I tried to tell her that most people would have just left and not said anything. I was trying to help. She said she would try and let the owner know - I don't think she will. At the end of the call, we said our goodbyes. As she was hanging up, she started laughing about it to someone in the station. Do not recommend this establishment. Go somewhere else.
a year ago0
Staff on duty were very helpful in explaining their rewards card. Their service encouraged me to visit again. Truthfully, I never shop Shell. It just isn't convenient until they just built this establishment. Very nice and conveniently located.
3 years ago0
Who writes reviews for gas stations anyway. This gas station is wack though. They have the most insane hours of operations and its typically a gamble if their open or not. They have a drive through which closes in the middle of the day for unknown reasons. At that point I'd rather them not even have one to begin with! Typically out of the tobacco products I use and they only sell the packs that has fewer amounts but overall is inefficient to buy because their more expensive than buying 4 packs (undisclosed product). Some of the staff is cool though, shout out to y'all.
2 years ago0
I was very excited to hear a new gas station was being built in our neighborhood. I was looking forward to the convenience. However, this is anything but. The staff is not friendly. The breakfast is always either old and not very fresh or by the time I come through, nothing is left at 9:30 am. Twice I've gotten cappuccino and they had the wrong mix in the dispenser. I came in once and the staff was threatening to quit because the store owner did not pay them that week. I suppose the only convenient thing about this place (and why it has two stars instead of one) is the gas. I can pay at the pump and don't have to go inside.
4 years ago