Google maps shows they have a RV dump station. I called and the said they do not have one. The info on that sight is wrong. Mike was helpful and friendly. I am happy I called before going there.
They keep running out of gas.
Went back there the other day and ran into major problems with joey and his manager Lisa. First had a problem with the pump not wanting to work. And when I told Joey about it, he did nothing about it but go in the back room. And then I found out later. Lisa was in the bathroom for the last 25 minutes. Ask to speak to a regional manager name. And they would not give Out His' phone number. Nor would they take mine so I could call him. Contacted the corporate office of shell and they took the complaint and then did nothing with it. I highly highly highly recommend the Circle K across the street. It's funny, they're always busy. And this shell is dying slowly because of the Is lack of customer service.
The customer service is decent, but the fountain drinks are overly and unjustifiably expensive. The place also seems outdated. We will stop there for gas if we are in a hurry and don’t want to wait in the line at Costco. The owners need to liven up the place a little and put smiles on the staff.
This location has plenty of modern pumps on their fuel islands and their pricing is always competitive and often lower than others. The convenience store itself is maintained just okay. The car wash is a bit pricey for the quality but nice to have in the neighborhood for a quick cleaning. However their outside payment processor machine is extremely difficult to read especially with the sun shining on the bleak display and it should give change when you pay cash...I ended up paying $10 for a $9 wash. I'm certainly glad I didn't insert a $20 bill! Ha, ha 😄
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Google maps shows they have a RV dump station. I called and the said they do not have one. The info on that sight is wrong. Mike was helpful and friendly. I am happy I called before going there.
2 weeks ago0
They keep running out of gas. Went back there the other day and ran into major problems with joey and his manager Lisa. First had a problem with the pump not wanting to work. And when I told Joey about it, he did nothing about it but go in the back room. And then I found out later. Lisa was in the bathroom for the last 25 minutes. Ask to speak to a regional manager name. And they would not give Out His' phone number. Nor would they take mine so I could call him. Contacted the corporate office of shell and they took the complaint and then did nothing with it. I highly highly highly recommend the Circle K across the street. It's funny, they're always busy. And this shell is dying slowly because of the Is lack of customer service.
5 months ago0
The customer service is decent, but the fountain drinks are overly and unjustifiably expensive. The place also seems outdated. We will stop there for gas if we are in a hurry and don’t want to wait in the line at Costco. The owners need to liven up the place a little and put smiles on the staff.
a year ago0
This location has plenty of modern pumps on their fuel islands and their pricing is always competitive and often lower than others. The convenience store itself is maintained just okay. The car wash is a bit pricey for the quality but nice to have in the neighborhood for a quick cleaning. However their outside payment processor machine is extremely difficult to read especially with the sun shining on the bleak display and it should give change when you pay cash...I ended up paying $10 for a $9 wash. I'm certainly glad I didn't insert a $20 bill! Ha, ha 😄
2 years ago0
Great customer service in and out fast
2 months ago