Shell

I went in with a brand new debit card and made a $12 purchase and was charged that plus $19.19. They won't answer the phone either. Having to take it up with my bank.

I came in wearing a mask and the employee on duty (young white guy, shorter side, brown hair) refused to sell me cigarettes if I wore a mask. I work in healthcare with children, so I generally wear masks in public spaces as an extra caution. The sign on the store even had a "wear your mask" direction. I was being respectful and just wanted to buy my smokes - I hadn't asked him to wear a mask because I realize that everyone has a different way of going about social-distancing. It was inappropriate and bullying of him to enforce his personal beliefs by refusing service and getting into a rant.

This used to be the best place to buy gas (have here for 7 years) but ever since they updated or changed or whatever to the pumps, I've never had more issues trying to use a pump. The credit card authorization used to take less than a second (insert card and pull immediately) but now it takes up to 15 seconds and doesn't work half the time. Forget trying to use King Soopers fuel points because you have to click through like 4 screens following instructions before you even have a chance to enter the alternate I.D. But don't worry cause that won't work half the time either. It legit makes you feel like they're either ripping off your card or just don't give a darn about our time. I'm gonna try to never go back.

Friendly staff, decent amount of items that may be needed in a hurry. Gas is great, and you get reward with the shell fuel card which is free to customers.

The staff is well. Stuff is stocked. All you need in a convenience store.