This has to be the worst gas station in Los Angeles. Because it’s the closest one to where I live I occasionally force myself to go there even though it’s always a terrible experience. Why don’t I ever learn?
First you pull up to the pump. Everything is filthy. You try to use your card and EVERY TIME it says it can’t read the card and sends you to the cashier. Did I mention this happens every time you go but there’s no signage saying they have given up on fixing the pumps.
Then you have to get to the cashier. To do this you have to walk a gauntlet of homeless people demanding payment for telling you the pump number and opening the door to the cashier and other ploys.
Then you have to stand in line to pay the cashier in advance for your pump. Somehow they always get the amount wrong but you don’t realize that until you go to pump your gas.
But before you can pump your gas there’s another error at the pump. It won’t do anything. You have to repeat the homeless gauntlet experience to get to the cashier, who THEN tells you the pump is “locked” because you tried to pay with a card at the pump and you have to go to a different pump. You get to the other pump (luckily somehow nobody has taken it before you can navigate the homeless gauntlet) and it works but that’s when you realize the cashier entered $20 instead of the $40 you requested.
Don’t go back just get the hell out of this nightmare
I payed $80 with debit card and spent $60 on gas. I asked cashiers and they said I'll receive the difference in my bank account but it never happend (this was one month ago).
Please contact me, I have prepaid receipt and proof of gas fill.
Overall this is a fine gas station, not overall clean, but not overall dirty either. Compared with some of the locations in the area, this one prevails. I understand that gas prices change daily, but the prices here are occasionally higher than that of some of its competitors.
DANGEROUS AND RUDE!! HIGHLY DON'T RECOMMEND
I was only inside the store for a few minutes, debating which drinks I wanted to purchase from the cooler when an older African-American male with a "Security" shirt on starting harassing me!! He told me that I was "just standing there and not buying anything!" I didn't respond and proceeded to grab my drinks and go to the register. When I explained the situation to the cashier and ask why he was allowed to do this she literally SAID NOTHING!!! She just looked at me..
He then overheard our conversation and yells "Yes, I told you that because you weren't buying anything" while I'm at the register checking out. Never in my life have I been treated so horrible & at Shell station at that. The "Security" didn't even look like a real Security guard either FYI....be careful.
0
This has to be the worst gas station in Los Angeles. Because it’s the closest one to where I live I occasionally force myself to go there even though it’s always a terrible experience. Why don’t I ever learn? First you pull up to the pump. Everything is filthy. You try to use your card and EVERY TIME it says it can’t read the card and sends you to the cashier. Did I mention this happens every time you go but there’s no signage saying they have given up on fixing the pumps. Then you have to get to the cashier. To do this you have to walk a gauntlet of homeless people demanding payment for telling you the pump number and opening the door to the cashier and other ploys. Then you have to stand in line to pay the cashier in advance for your pump. Somehow they always get the amount wrong but you don’t realize that until you go to pump your gas. But before you can pump your gas there’s another error at the pump. It won’t do anything. You have to repeat the homeless gauntlet experience to get to the cashier, who THEN tells you the pump is “locked” because you tried to pay with a card at the pump and you have to go to a different pump. You get to the other pump (luckily somehow nobody has taken it before you can navigate the homeless gauntlet) and it works but that’s when you realize the cashier entered $20 instead of the $40 you requested. Don’t go back just get the hell out of this nightmare
2 months ago0
I payed $80 with debit card and spent $60 on gas. I asked cashiers and they said I'll receive the difference in my bank account but it never happend (this was one month ago). Please contact me, I have prepaid receipt and proof of gas fill.
2 months ago0
Restrooms “out of service”.. no hot dogs. Very friendly attitude
a month ago0
Overall this is a fine gas station, not overall clean, but not overall dirty either. Compared with some of the locations in the area, this one prevails. I understand that gas prices change daily, but the prices here are occasionally higher than that of some of its competitors.
5 years ago0
DANGEROUS AND RUDE!! HIGHLY DON'T RECOMMEND I was only inside the store for a few minutes, debating which drinks I wanted to purchase from the cooler when an older African-American male with a "Security" shirt on starting harassing me!! He told me that I was "just standing there and not buying anything!" I didn't respond and proceeded to grab my drinks and go to the register. When I explained the situation to the cashier and ask why he was allowed to do this she literally SAID NOTHING!!! She just looked at me.. He then overheard our conversation and yells "Yes, I told you that because you weren't buying anything" while I'm at the register checking out. Never in my life have I been treated so horrible & at Shell station at that. The "Security" didn't even look like a real Security guard either FYI....be careful.
a year ago