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Shell > Reseñas en Sangamon County, Illinois, US - RAY

Shell

4
75 reviews
Gas Station
Sangamon County, US

Detalles de este negocio

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436 S Grand Ave E, Springfield, IL 62703, USA
4
Reseñas
5
0
4
1
3
0
2
0
1
4
  • Google Comentarios (5)
  • Comentarios (5)

Clerk was rude even after I said hello and how are you? Then I purchased gas and need change for a 20 and she said that the store doesn’t have that type of money this late at night which was fine so I said well i will pay for gas with that and sell me a pack of gum with the 20 she had an attitude so I said hey are you having a bad night?? If so sorry would it have made a difference that I would have two transactions I just needed change but I guess the world is just on edge and that’s cool but don’t treat your customers as if they aren’t spending money to help your establishment continue!! An or don’t show up to work! Won’t go there again am glad I didn’t fill my tank up when I started to! DO NOT RECOMMEND!

a year ago

Beware. After someone's problems with a pump that wasn't marked out of service. They approved someone else for prepaid gas on a pump where I was already at. I swiped my card, waited, and pumped. Nothing was said until I was pulling away that there was someone else's money on the pump and I hadn't paid. When I came in the attendant tried to charge me the amount that was already prepaid. $40 when I only pumped $27ish. It was resolved that I gave the other person $27 in cash, but I bet the attendant totally messed up the other person's transaction too after trying to double bill the $40. This was totally mishandled and the attendant was not appropriate to the customer and didn't take responsibility for her negligence. I hope they look at the camera footage, because it's all there. I've never had anything happen like this.

4 years ago

Stated 4.20 on Google map, but actually 4.50! Then their system froze, but the mean manager accused me of causing trouble and yelled at me while her employee quietly acknowledged it was the system’s fault.

a year ago

Worst customer service i have ever experienced. 9 a.m. on a Sunday morning and I was the only customer and the clerk was rude and condescending, making it clear that she perceived this customer as an interruption to her day. Perhaps she doesn't realize that there are 100's of other stations to choose from. I won't be back to this one.

5 years ago

It is my favorite place to fill up as it is easy to get in and out of and it the people are always helpful. I have had some problems with the pumps from time to time and some times it get a little crowded.

6 years ago

Preguntas frecuentes Shell

Como es Shell calificado?
Shell has a 4 calificaciones con 75 Reseñas.