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Shell > Reseñas en Howard County, Maryland, US - RAY

Shell

4
40 reviews
Gas Station
Howard County, US

Detalles de este negocio

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4205 Montgomery Rd, Ellicott City, MD 21043, USA
4
Reseñas
5
3
4
0
3
0
2
0
1
2
  • Google Comentarios (5)
  • Comentarios (5)

today i had bolt in my tire, and needed a plug. they had me n and out in five minutes. the technician was on top of it and repair is great. very professional and friendly shop. if i lived closer they would be my shop. highly recommend this place

a year ago

Would highly recommend getting your car serviced here. Faisal (mechanic) was extremely helpful in fixing my car and helping me get a new tire ASAP. You can tell that he and his co-workers are honest, give you the bottom line, and don't push any unnecessary car work on you. Customer service was top notch and the turnaround time was really quick-- will definitely be going back here for all future car repair needs.

a year ago

Excellent repair shop! Louis has been handling anything involving inspections and repairs for my car. They are very hardworking, honest with good pricing. Go here to escape the lies and insane pricing of car dealerships!

4 years ago

Please make sure your gas selection is correct and check your receipt afterwards. I selected the 87 regular gas and when I checked my receipt, I was charged for 90 premium. The manager was not helpful in compensating me the difference for what I selected versus what his faulty gas pump charged me. Monitor your pump closely to make sure are not over charged!

a year ago

This used to be a good honest shop. If you had taken your car here over the last few years you would have met Mike. Mike was a good mechanic. He told you when things should and shouldn't be done. He stood behind his work and he would make things right. This place is under new management and Mike is now gone. And I, being the trusting fool that I am, took my car there anyway. My car, an older VW, had a check engine light on and a clutch issue. I needed to get my emissions checked to I was in a bit of a time crunch. After several days of not hearing anything from the shop, I finally decided to call. They told me they were waiting on a part. Two more days go by, nothing. I call again, still waiting on parts. Okay, I now haven't shown up at work for the better part of a week. Luckily I can work from home, but they never asked me that or gave me any estimate on time. Strike one. Finally the car's ready. They tell me it's going to be $1,200. Okay, car repair is expensive but what can I do? I need this car to pass inspection. I drive my car to work and back home. When I pull in, I can smell coolant and burning oil. I look underneath the car and oil is dripping onto the ground. Coolant has sprayed all over my engine. I know what you're thinking, this could just be a coincidence right? Sure, but here's where Mike comes back in. Remember when I said Mike would tell you when things shouldn't be done? As in, "I can see several issues in the engine right now and honestly I don't think this amount of work is worth it." Should we call this strike two? The car's broken down at another shop now. They took a look at it and ran their diagnostics and quoted me 2-3k worth of work and told me, you guessed it: "it's not worth it." Oh also, guess what came up in their diagnostic tests? The same emissions issue and a new issue, for the clutch they were supposed to replace! Let me make this abundantly clear, I took the car in, spent a week waiting with no communication, spent $1,200, the car immediately broke down, and they. didn't. even. fix. the. issue. Strike three. Here's the worst part of all this, I've now called the shop three times. Two times I was actually able to speak to the new owner. Two times now I've been hung up on by said owner. So if you're thinking that they'll stand behind their work, they won't. Listen; learn from my mistake, go to literally any other shop.

6 years ago

Preguntas frecuentes Shell

Como es Shell calificado?
Shell has a 4 calificaciones con 40 Reseñas.