This gas station stuff is lazy and unfriendly. the restroom is nasty, there is no way to dry your hand, and it also charges 10 cent extra per gallon if you pay by credit card. No receipt at the pump.
First, the guy behind the counter (the owner as it states on my receipt) is extremely unfriendly, barely acknowledge my presence. Well, I’m trying to check out. When I addressed him he GRUNTED at me.
Second,bathrooms were the worst of the entire trip along 75 ceiling, tiles falling from the ceiling, and I don’t think the toilets I’ve seen toilet cleaner in 20 years as well as women’s hygiene product, overflowing the trashcan
All I can say, is steer clear and maybe somebody will be kind enough to this facility to bulldoze it. And If that happens, the help is gonna have a hard time finding a job because they don’t wanna make eye contact knowledge your presence smile or anything. Good luck.
Store was clean, didn't check bathroom. The bad part is there are no prices on anything, by design. They expect you to bring it up to the register, scan it, then decide if it is worth it. As a cost conscious consumer I see this as extremely inconvenient and a business strategy to over price merchandise and then make people feel uncomfortable about returning stuff to the shelves. Additionally, the price of gas on the sign was actually 10 cents less then the actual cost of the gas when paying with a credit card.
The deceitful practices of this places forces me to rank it at 1 star.
Whoa! I do NOT recommend this Shell Station to anyone. We were driving through - heading home after camping in the Smoky Mountains, my husband and I with our 4 kids, and we stopped here for gas. We got almost $70 in gas, and I went in with the children to use the restroom and let them each choose a snack. When we came out of the restroom and were about to head to the register, the older lady called to me from behind the counter, and said, "Ma'am, we're going to be cleaning the store. You've been here for over an hour. It's time for you to move on." I had put my stuff on the counter for her to ring up, but the MOMENT she said that, I said, "That's ok. We'll go elsewhere." We were only there for about 20 minutes. I have NEVER been spoken to like that. SO RUDE!!! I could not believe it. I felt like we were being kicked out of the Shell Station after spending almost $70 on gas there! The Manager needs to talk with that lady about her customer service skills.
Went to the shell station at 9:38pm tonight and was told by a older woman something was closed and then we went to get a lottery ticket scratch off and was told that that was closed as well because the store is closing in 5mins. I wanted to say something to her as I have been a manager at a gas station before but this was just pathetic and I live very close to here. Won’t be doing business there anymore because of her.
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This gas station stuff is lazy and unfriendly. the restroom is nasty, there is no way to dry your hand, and it also charges 10 cent extra per gallon if you pay by credit card. No receipt at the pump.
6 months ago0
First, the guy behind the counter (the owner as it states on my receipt) is extremely unfriendly, barely acknowledge my presence. Well, I’m trying to check out. When I addressed him he GRUNTED at me. Second,bathrooms were the worst of the entire trip along 75 ceiling, tiles falling from the ceiling, and I don’t think the toilets I’ve seen toilet cleaner in 20 years as well as women’s hygiene product, overflowing the trashcan All I can say, is steer clear and maybe somebody will be kind enough to this facility to bulldoze it. And If that happens, the help is gonna have a hard time finding a job because they don’t wanna make eye contact knowledge your presence smile or anything. Good luck.
9 months ago0
Store was clean, didn't check bathroom. The bad part is there are no prices on anything, by design. They expect you to bring it up to the register, scan it, then decide if it is worth it. As a cost conscious consumer I see this as extremely inconvenient and a business strategy to over price merchandise and then make people feel uncomfortable about returning stuff to the shelves. Additionally, the price of gas on the sign was actually 10 cents less then the actual cost of the gas when paying with a credit card. The deceitful practices of this places forces me to rank it at 1 star.
a year ago0
Whoa! I do NOT recommend this Shell Station to anyone. We were driving through - heading home after camping in the Smoky Mountains, my husband and I with our 4 kids, and we stopped here for gas. We got almost $70 in gas, and I went in with the children to use the restroom and let them each choose a snack. When we came out of the restroom and were about to head to the register, the older lady called to me from behind the counter, and said, "Ma'am, we're going to be cleaning the store. You've been here for over an hour. It's time for you to move on." I had put my stuff on the counter for her to ring up, but the MOMENT she said that, I said, "That's ok. We'll go elsewhere." We were only there for about 20 minutes. I have NEVER been spoken to like that. SO RUDE!!! I could not believe it. I felt like we were being kicked out of the Shell Station after spending almost $70 on gas there! The Manager needs to talk with that lady about her customer service skills.
a year ago0
Went to the shell station at 9:38pm tonight and was told by a older woman something was closed and then we went to get a lottery ticket scratch off and was told that that was closed as well because the store is closing in 5mins. I wanted to say something to her as I have been a manager at a gas station before but this was just pathetic and I live very close to here. Won’t be doing business there anymore because of her.
12 months ago