Route 22 Toyota

The process took too much time. The fact that everything has to be run by the manager and the constant going back and forth is such a waste of time. I hate the song and dance routine of used car dealerships. Then they try to sell you all the bells and whistles and extra stuff you really don’t need. With all the histrionics, it took three hours. It’s a car purchase, not a kidney transplant. The finance guy was great, though. He was quick and direct. Follow up: I was only given one key at the time of purchase and told they would get in touch with the prior owner to get the second key and get back to me. I was never contacted. When I called to ask about the second key, I was placed on hold then had to leave a voicemail. I still haven’t heard back if they were able to get the second key or not. They made it a point not to mention there was only one key until after I purchased the car and signed all the paperwork. That was so not cool. The least they could’ve done is knock off a few hundred dollars from the purchase price for a replacement key. Now I have to buy a replacement key since I was only given one set.

My friend recommended Mr. Nader and Mr. George Wael to me who also got their new car from. they were help me pick the most convenient car I needed .They were very professional, knowledgeable, and had a solution to every obstacle I faced. As a first time new car buyer, I had many questions and they were very easy to reach out to and always answered my question very fast either by phone or email. I was able to receive the best service that I needed to find the car my family and I needed with the help of Mr. Nader and Mr. George. I would recommend them to friends and family members who need someone very honest and knowledgeable.

This was the most seamless car purchasing experience! Eddie put us into the car we were looking for at a great price, with no nonsense. This is what buying a car should always be like. Very grateful to Eddie and the rest of the team at Route 22 Toyota. Would absolutely recommend and they will be our first call if we need another vehicle.

We want to express our absolute satisfaction with Rico Marquez's exceptional service we received at Route22 Toyota. He made us feel welcomed and was very knowledgable and patient helping us find our new car. He walked us through the entire process of purchase and we appreciated the transparency as well as efficiency. His calm and patient demeanor made us feel comfortable during the entire process. I will most definitely recommend Rico to all of my friends and family who are looking to buy a new car in the future. Thank you!

I just hate the wait! I can’t remember my rep’s name but he 10/10 .. But I love my Rebecca 🥰🥹