Rommel's Ace Home Center

Rommel’s is well stocked, but best of all is the helpful staff. I’ve picked up two big ticket items and the young man who assisted made sure that everything was ready and in good working order before I left the store. Dover is not a convenient location for me, but the service has made me a repeat customer, totally worth it.

Had all the tools I was looking for. Friendly staff.

Ordered a Traeger grill online. I used the delivery from store option because I wanted to surprise my husband with it ready for him when he got home. Scheduled it on the website. I received a call Monday that went to voicemail about needing to reschedule. Ok no problem. Took 6 calls of repeatedly being hung up on(you could hear the click of them hanging up) before I could get it rescheduled. It was rescheduled for today and I was told I’d receive a phone call and to just wait for that call. Well 2pm rolls around and I’m like I haven’t gotten a call that’s strange I’ve been waiting all day for this delivery. So I call the store to be told I need to be rescheduled again. I asked why no one called to let me know I’ve been hanging around my house all day waiting for a delivery when I have stuff to do. Now I have to break the surprise to my husband cause I need him to go with me to pick it up with his truck because I don’t want to wait another week to get it and deal with another chance of this happening. The most unprofessional deliver experience I have ever had.

It's nice to have it close to where we live. They have a good amount of stuff you need. Some things, not all items are a little pricey compared to Big box stores. People are very helpful to help you find stuff. It takes a long time to check out at times. Still it's nice to support small businesses like this so I do often.

They have what the big box stores have. Very helpful!