RNR Tire Express

So my wife and I went into to RNR Tire Express in Cedar Rapids Iowa a little over a month ago let's just say it was a terrible experience. I truly hope this business leaves our great city of Cedar Rapids for good. We called on the phone because we needed 4 brand news for our 2016 Chevy Traverse and they didn't have the Bridgestone Destination LE3's that we wanted, but they could finance us the LE2's and we were told only $50 down payment. So we go there and it's a completely different story and they needed more of a down payment. Then they even had the audacity to try to talk us into cheaper tires for the $50 down payment. The LE2's already were only 50k mile warranty tires and the LE3's that we originally wanted were 70k mile warranty all weather tires. They were also trying to charge us a little over $1400 for a set of the LE2's. The Bridgestone Destination LE3's are only $963 with Installation, Rotating,Tire Disposal and everything included at Discount Tire maybe a mile away from RNR. So even though all 4 of our tires were extremely bald, the wife and I decided to wait 1 more month and get the better tires at Discount Tire. Stay Away people! If your reading this; then consider yourself Warned. This place doesn't even deserve the 1 star review.

I don't suggest this place. They have horrible business skills. I had them balance my tires as I got tires from them. They claimed I had a rim was bent and they couldn't balance. Funny thing is I just had new tires (from there store) put on a month ago and nobody said anything about any issues. It didn't seem right so I asked them to balance them again. Still nothing was mentioned about a bent rim. So either they lied then or are lying now. Then they took payment out for items I purchased that was on a payment plan and they took it out twice which overdrafted my account. They then tell me it will be 7-24, days before I see a change. These kids really need to get it together. This business has only been open a few months. They have a terrible turn over rate. They have went through multiple people in the short time they have been open. Went through multiple people in the management position. Seems like everytime I go there they have a different people in management. Every time I have been here the so called manager is sitting in the office eating food. I'm not impressed with the service I have received here. I will be paying off my items and taking my business elsewhere.

Oh my goodness! I can't say enough wonderful things about this place. They fixed our flat at NO COST. I believe the young man's name was Clayton. We are on vacation and they had us on our way in no time at all. There are still kind and caring businesses out there.

Took my truck to a tire shop but due to my rims they were not able to fix my tire. They recommended RNR and they were correct. They had the equipment to make the repair. Many thanks to Landon and the crew.

Great service. In and out with friendly customer service. Will return for future work