RNR Tire Express

Recently visited this place and recieved what I thought was great service. the technician didn't put my aftermarket wheel lock back where he found it. after arguing and refusing to bring it to me, I vowed to pick it from a specific spot the rep told me he'd put it. I drove 1hr back there before I took off on my 14hr trip back home to find out the next day, they weren't going to reimburse nor could the find my 1 that they clearly misplaced! Shame on you guys for poor service and charging me for tps diagnostics with no results

Customer service was good, very respectful. Unfortunately, calling to make appointment wasn't noted, I was told that the size I requested for tire and wheels was in stock, but wasn't, my alignment is exactly the same as I brought it in which is messed up and my truck sat there for longer than 2 hours. And I'll have to drive back and leave my truck again to have these issues fixed.

If I could give this company as a whole 0 Stars I would, I wouldn't trust none of these crooks.A little over a year ago I paid 2200 cash for some tires and rims that I never received! They tried to sell me some used ones at first and I confronted them,I was told they were going to order a new set that I could ride on the used ones until they arrive and would call when they do. Some weeks went by no word, I call and get an excuse. I said ok,I 'll be patient.I get a flat on my rear tire in South Austin and go to the South location to get it fixed,they didn't have the slim tire I had and was told the rim was no good! They didn't have no other rims that we wanted so we were stuck with some rims we didn't want, reminding we still waiting on new set of rims from North store.Few months pass no word, I have another flat and I go to the North Lamar store ,and I tell them about what happened,I never received my rims they can't find me in the system! Was told it was so long ago that its nothing they could do...I spent almost 300 for two new tires that I thought was new anyway till I recognized my car war shaking bad the tires had chunks missing out of them .Went back the next day and while in there waiting for new tires to get out on right...I see the rims that the South Location told me that they were dented and no good. I go look at them to look for a mark where I marked them and I be dang it was them!! I still don't have the new rims we originally purchased or was waiting on or thr ones that were told they were no good and they told me that I can't get my new rims,money,or rims that I was told they were no good! I wouldn't deal with them at all!! Its not over tho!!!

If I could give this place zero stars I would! I go in for a front end alignment and come out with a car that won’t start. First the tell me it will take 40 mins I was there for almost 2 hours. Then they charge me before telling me my car won’t start. My car was fine all the way till they put their damn hands on it. Nick was very rude the entire time blowing me off instead of trying to figure out what happen. My car is sitting at a mechanic shop seeing what they did wrong it to. DON’T EVER GO HERE!!

Went in because I needed you tires. My husband was out of town so I had to be the one to do this. Everyone was so nice and friendly. I will recommend RNR for tires and great service. Thanks!!