PuroClean of Waterford Township

My insurance company sent PuroClean of Waterfront Township to complete work after the first company left the job without completing it. The first company worked in our home for two months without removing any of the damaged clothes/damaged items from our home. They were thrown in a huge pile a few feet from the dry wall and ceiling they removed. As a result of this, everything was contaminated with wet drywall. Their water drying machine leaked and created huge puddles of water on our hardwood floors. Those leaking machines weren’t discovered until the next day which created more damage. We were told by the first company that they discovered another leak which damaged another section of our home. I reported to them that the carpet was wet in that area before they set up their equipment. I could go on and on about this unpleasant experience but I won’t. When PuroClean took over the job this is when things got done. I prayed and asked God to send someone to our home to clean up the mess that the first company had made worse. And he answered my prayers!! Thank you Lord🙏🏼We are 100% satisfied! With the work that Lorraine,Devon,Tiffany,Karla,Andrew and Mr.Jillian & crew did to restore our damaged home & contents.. From The Peterson family(Morris & Valarie) P.S. Andrew did his final measurements today for our insurance company (Allstate) today. That means we are being cleared to start repairing our damaged home. Thank you Andrew.

PuroClean was great! They really took care of me when the basement carpet got a bit flooded last week. Their prices were very fair, response time fast, but their Customer Service was truly top-notch, especially crew lead, Andrew. He and his crew were friendly, accommodating and very professional. I wish every local company cared about its customers the way these guys do. Highly recommended... Thanks again!

Cannot say enough good things about puroclean. We had our house flood at 2am, we did our best to manage while contacting our insurance.. they sent us here. Andrew was at our house by 4am. He set our minds at ease and walked us through our next steps. The rest of the team that followed were very professional and kind. We’ve had a lot of people in and out of the house since and I have to say I felt most comfortable with everyone at puroclean. Great communication, professionalism and job done.

Puro clean was hired by my insurance company after we found a leak one month into living in our house. Andrew came out so quick, assessed the situation, contacted our insurance to get approval and the job was done within 2 days. Andrew also helped answer all my insurance questions and was so helpful along the way. They are so responsive and very efficient.

I had the pleasure of doing business with this company Omg Ms.Lorraine and her crew was awesome very friendly always greeted me and my husband with a smile no matter what was going on in their lives. When I talk about a crew they are the hardest workers i ever seen they have great respect for each other and the people or person that they are their to help. This company was the greatest thing my insurance company did was to send this company to my home to get my house put back in order trust me you can not go wrong with this company please don't sleep on this company if I ever have water damage again I will make sure my insurance company send this company. They are the best hands down.