PuroClean of Reston

The PuroClean team was excellent. Everyone was thorough, responsive, and amiable. I appreciated their professionalism in the process. Everyone I interacted with was thoughtful about their role in the project’s management. I recommend them if you’re already dealing with the stress of mold. Working with them will likely be the easiest, most relieving part of the process.

PuroClean was recommended to me by my plumber. They were able to send a team out the same day that I called to inspect my home. Jay and Shawn were very professional and explained everything they were doing to determine the approach to take. They answered all of my questions. They gave me an honest assessment of my situation and they did not oversell their services. They were courteous and personable. I would recommend them.

It's increasingly rare to find folks who sincerely care about their craft and service in most industries today. Jason and his crew at PuroClean are exactly those unicorns. They went above and beyond actually identifying the source of my water damage/leak in addition to their mitigation efforts in multiple rooms. Despite my insurance preemptively assuming it was singularly another exterior issue in order to reduce their payout, Jason and co. discovered areas insurance completely overlooked and captured exactly what I needed to solve the problem and not prolong or mask it. He even brought in his second phase build company managers to get ahead on the work, which I greatly appreciated. Prior to scheduling the job, Whitney at PuroClean is also excellent to work with. Even with a completely unclear process and lack of communication by the insurance/adjuster, she managed to help talk through the issues and keep a pulse on doing what was right. These guys come in and get after it the right way while cleaning up behind. Side bonus note, I was home each day they worked but would have been completely comfortable in hindsight leaving them alone in my house. Bravo.

Jay, Tim and Daniel were amazing. They were professional, caring, efficient and delightful to work with. I will definitely use them for all my clients wo need any form of mold remediation.

PuroClean of Reston assisted us with a water leak that started in our kitchen and damaged a part of our hardwood floors in the kitchen, as well as a part of our ceiling underneath the kitchen area. They were timely, thorough and knowledgeable in their evaluation and service. The quality of the work was excellent. They were very flexible to work around our schedule (which was exceptionally important, as my wife and I work out of the basement on certain days)--and all the PuroClean of Reston Team members that we engaged with (at out house and via the phone) were exceptionally friendly, respectful and, again, professional! The costs for the services were very reasonable and I would highly recommend PuroClean of Reston to anyone who has any type of water or mold damage.