This company is useless! They have franchise owners who haven't been properly checked and corporate just distances themselves when there is an issue.
I used Sewell Jartu for mold cleanup and this wasn't nearly properly done. I got another expert in and he was laughing at how much was left behind. I tried getting hold of corporate for over 2 weeks and finally got hold of Susan in HQ who was extremely rude and pretty much explained to me there was nothing they could do regarding a refund. The owner (Sewell) said he is low on cash so can't refund me either.
What a joke!!!
I recently had a water heater pipe burst and the entire bottom floor of the home was ankle deep in water. I called Robert at PuroClean because they were recommended by friend and the experience was fantastic. He responded to the emergency within minutes for water mitigation and begin the drying process. He did a great job communicating each phase of the mitigation process and informed me of site conditions each time he entered the property. Lastly, he helped me with my insurance claim and even met when the adjuster came to the property. I would recommend Robert at PuroClean for any water emergency.
I'm so excited that I can also write a review on Google about Robert and his team.
These guys are awesome and do really excellent work! My cousin was a houseguest and burned pasta in the microwave and almost set my whole house on fire. The place was filled with smoke. Robert, the owner, personally brought over a machine that he left running for about 48 hours that had my home smelling fresher than new in no time. They responded quickly and their pricing is reasonable. He was patient and calm in explaining what would need to happen next to restore my home back to some place livable. Thank you so much PuroClean!
My mother purchase a foreclosed property and a few days prior to her closing we discovered something that looked like mold.. In search of a good and dependable mold specialist I went to Google, where I found PuroClean Emergency Restoration Specialists... After speaking with Robert I was very pleased with the care of service provided, just over the phone and how thorough and professional his approach was to our situation, especially with us being unfamiliar with what type of mold we were dealing with. He was patient and told us exactly what to look for to try and determine what we had in site. We scheduled an appointment for Robert to come out and take a professional look.. Glad we did! Turns out it was toxic black mold, thankfully it was not all over the house and only in specific areas... He immediately tackled the issue and remediated the mold in both areas of concern. Our experience was great considering the issue at hand.. Toxic mold is a very serious and scary thing to have in your home. Robert educated us on the mold issue as well answering a few other questions that we had with other issues noticed in my mother’s new home. Our fears were put at ease and the experience was great, he went above and beyond, not to mention the efficient and sterile manner in which they removed the mold, being very careful not to spread the mold spores elsewhere. I'd use PuroClean again in a heartbeat, as well as recommending PuroClean to family and friends for mold issues and other home emergency needs!
Puro Clean did an excellent job. They explain the process from beginning to end, making sure that I fully understood what would be done. They also explained the different kinds of molds that were present seen and unseen. Out of all the estimates that I received, PuroClean were the best ones, hands down. They were thorough, patient and answered every question that I had securing the fact that I could trust them in my home. I thought that the job was going to take a long time. However, PuroClean was in and out, 4 days top. I have a business in my home and I was so happy to get rid of that God forbidden mold smell that had basically took over my home making it uncomfortable for my family, friends and clients. Thanks PuroClean, you guys were great! You took care of the issue and I am satisfied with my results.
0
This company is useless! They have franchise owners who haven't been properly checked and corporate just distances themselves when there is an issue. I used Sewell Jartu for mold cleanup and this wasn't nearly properly done. I got another expert in and he was laughing at how much was left behind. I tried getting hold of corporate for over 2 weeks and finally got hold of Susan in HQ who was extremely rude and pretty much explained to me there was nothing they could do regarding a refund. The owner (Sewell) said he is low on cash so can't refund me either. What a joke!!!
6 years ago0
I recently had a water heater pipe burst and the entire bottom floor of the home was ankle deep in water. I called Robert at PuroClean because they were recommended by friend and the experience was fantastic. He responded to the emergency within minutes for water mitigation and begin the drying process. He did a great job communicating each phase of the mitigation process and informed me of site conditions each time he entered the property. Lastly, he helped me with my insurance claim and even met when the adjuster came to the property. I would recommend Robert at PuroClean for any water emergency.
7 years ago0
I'm so excited that I can also write a review on Google about Robert and his team. These guys are awesome and do really excellent work! My cousin was a houseguest and burned pasta in the microwave and almost set my whole house on fire. The place was filled with smoke. Robert, the owner, personally brought over a machine that he left running for about 48 hours that had my home smelling fresher than new in no time. They responded quickly and their pricing is reasonable. He was patient and calm in explaining what would need to happen next to restore my home back to some place livable. Thank you so much PuroClean!
6 years ago0
My mother purchase a foreclosed property and a few days prior to her closing we discovered something that looked like mold.. In search of a good and dependable mold specialist I went to Google, where I found PuroClean Emergency Restoration Specialists... After speaking with Robert I was very pleased with the care of service provided, just over the phone and how thorough and professional his approach was to our situation, especially with us being unfamiliar with what type of mold we were dealing with. He was patient and told us exactly what to look for to try and determine what we had in site. We scheduled an appointment for Robert to come out and take a professional look.. Glad we did! Turns out it was toxic black mold, thankfully it was not all over the house and only in specific areas... He immediately tackled the issue and remediated the mold in both areas of concern. Our experience was great considering the issue at hand.. Toxic mold is a very serious and scary thing to have in your home. Robert educated us on the mold issue as well answering a few other questions that we had with other issues noticed in my mother’s new home. Our fears were put at ease and the experience was great, he went above and beyond, not to mention the efficient and sterile manner in which they removed the mold, being very careful not to spread the mold spores elsewhere. I'd use PuroClean again in a heartbeat, as well as recommending PuroClean to family and friends for mold issues and other home emergency needs!
8 years ago0
Puro Clean did an excellent job. They explain the process from beginning to end, making sure that I fully understood what would be done. They also explained the different kinds of molds that were present seen and unseen. Out of all the estimates that I received, PuroClean were the best ones, hands down. They were thorough, patient and answered every question that I had securing the fact that I could trust them in my home. I thought that the job was going to take a long time. However, PuroClean was in and out, 4 days top. I have a business in my home and I was so happy to get rid of that God forbidden mold smell that had basically took over my home making it uncomfortable for my family, friends and clients. Thanks PuroClean, you guys were great! You took care of the issue and I am satisfied with my results.
7 years ago