Polks Discount Drugs #5

I had a busy Monday at work and then on top of that the medication I take was on back order at the pharmacy I typically use. I had my NP call around to find out if there was another local pharmacy that had the medication in its generic form on hand. Polk’s Drugs in Richland had it. I was charged $55 more than I paid for it last month (which is fine. I have to have it). When I asked why it was so much more expensive, the pharmacist told me that the reimbursement was not good and that they couldn’t just “eat $40.” I totally understand that. The pharmacy tech asked me a question to which I answered. At that time, the pharmacist was extremely rude and said “could you just let me finish before you cut me off?!” I was so caught off guard!!! I quickly responded to him that I was simply responding to the question the tech had just asked me. I just wonder if this is typical treatment for customers in this pharmacy. I know that I typically don’t use this pharmacy but had thought that I may just switch. This would have been a great opportunity for them to earn a new customer. After thinking more about how this situation played out, I would rather just not have the medication than ever go back there.

Brent was my lifesaver today! Thank you so much! First time customer. Left Byram and will be coming here from now on.

Needed a covid test, Walgreens was without, but across the street for the same price....thank you, polk's ❤️

Great People! Friendly Staff! Fast, courteous service. Staff is always willing to help with any questions that you may have. In the rare instance that they don't have a particular prescription in stock, they generally have it the next day.

They are very helpful and my medication is always ready.