Paul Davis Restoration of Utah - Sandy Office

Dishonest, poor quality work, and paid for work that was never completed. Just consider your options when looking for a contractor, I would never recommend this organization or their leadership. Nov 6, 2023 update: As you can see from the response from the owner (Brandon) in this thread, he is trying to cover his company's poor performance with excuses and shifted blame. So let me provide additional insight to those who read this. I attempted to to have Paul Davis correct warranty work for over 1 year without success. The work is still not done and at this point will never be completed by them. His statement saying that they "tried", only occurred after they were served court papers, at which time it would have been inappropriate to conduct any work until the legal matter was resolved. The matter is yet to be resolved and because of the poor quality work exhibited up to this point and inability for Brandon's organization to be reliable and honest I have chosen to not have them complete any work regardless of their new found "willingness". Again, my only purpose in writing this review is to provide warning of the poor business practices exhibited by the entire company, including the owner (as you can see here). So if you do choose to work with Paul Davis, please make sure you have definitive terms and conditions. However, because of the work I have seen them complete up to this point I would never recommend them, regardless of the price or terms. You'll end up redoing much of the work anyway.

Unfortunately today I saw one of your trucks driving aggressively, reckless and rude on 900 east and 4700 south, your truck nearly cause and accident and on top of that was blowing the horn aggressively. Part of the job and professionalism is shown I. How you drive work vehicles. If you work how you drive , nobody should hire your company. We are lucky to have dash cams and this will be reported to the police

We have been dealing with this company for two months now with no end in sight. Gary is over our project and straight up ignores our call/text. He reads them and never replies. This was a small flood that shouldn’t have taken more than a couple weeks to fix. The guys don’t show up when scheduled or they cancel. They have dragged this job far to long. The quality of their work is so very poor! Paint is very patchy and they didn’t tape anything off to do a decent job. They do the bare minimal. They’ve put holes in our walls, used our garage for more than a week for painting baseboards. Ruined our carpet with paint and rips. That we are stuck paying for out of pocket. They only care about getting as much money they can while cheating us out of Quality work. I will never recommend this company. This has been the most frustrating company I have ever had to deal with. Please save your time and money and look elsewhere!

Austin has been very attentive, kind and respectful to work with. He promptly returns phone calls and texts with answers to our questions. His priority has been to make sure all the work done has been to our satisfaction. He made us feel like we were his top priority! All the work done was great quality! We are happy with their services! I would hire them again if needed. I would make sure we get Austin to over see our project! He did a great job!

They called me the morning after a fire at my property, and represented to me that they work with the fire department. I asked how that could be, since the fire department does not provide such services. After a few minutes of conversation, they admitted they are do not actually "WORK WITH" the fire department. They literally found my name and property information after looking at fire department records, and claimed to be with them so I would hire them to remediate the fire damage to my property. Maybe they are fabulous; I don't know. What I do know -- it leaves a really bad taste in my mouth when a business claims to be representing a municipal agency! Most people wouldn't question their representations, and it's awful they would take advantage of someone like that! Will I hire them? Absolutely not! I find their tactics to be unethical, and possibly even illegal. Shame on them for taking advantage of people who simply do not know any better! I'll be reporting them to the state consumer protection department.