Paul Davis Restoration of Augusta/Aiken

Unfortunately these reviews only go up to five stars. I would hands down give a solid 10. Of our house was obliterated by an enormous oak tree a week ago. Took two days to remove the tree and initial restoration. Roofers unsure how to tarp it. Their intentions were to leave it open for a week or two until the inspection cleared, the structure sound to start putting limited bracing in. I reached out to many companies late on a Saturday afternoon Paul Davis responded within 30 minutes and was able to preposition a boom that evening and start working immediately the next day - literally saving thousands in water damages. They came with a full crew. They came with the boom they had generators accessible and not dependent on our electricity. The team discussed how to tackle the project and the safest manner and executed. It took him the entire day to tarp but at the end of the day I wouldn't have hired anybody else! Thank you, Paul Davis! And a big shout out to Mark and team!

For both of our major home repairs Paul Davis Restoration has gone above and beyond with their service. For your home improvements and more they should be your first choice. They are highly recommended. Special thanks to Matt we really appreciate and love the work your team has provided. Thanks again and we forwards to working with you in the future.

In June of 2018, a tree fell on my house during an evening storm and I called Paul Davis Restoration of Augusta to respond. Overall, the initial response team is the only positive interaction from this whole ordeal. After the initial response, however, it was extremely hard to get them out to perform repairs, taking over 2 months to finally complete. The sheetrock work and painting came out nice once completed, but will need to be redone due to the atrocious roof work. A week after the installation, it started leaking (2018), again after 2 years (2020), and yet again during the 4th year (2022). It was at this point Mark from Paul Davis stopped returning my calls. All repairs performed by Paul Davis’s “roofing experts” have been ineffective to say the least. But after having a second roofing company come out, it was discovered just HOW ineffective. It was revealed that some repairs were made with bathroom caulk. No ice and water shield were applied to the valleys on the initial installation, causing the decking to be comprised and needing replacement. Certain points in the valleys had joints being met at the center of valley. They did not replace the old vents on the roof, but reinstalled the old vents, many of which were damaged. The roofing shingles were ripped instead of being cut by the Paul Davis team. Lastly (at least lastly to yet be discovered), the clean up behind them left nails in the yard and damage to the gutters. The quality of the install and repairs on the roof from Paul Davis are amateur at best. This roof is 4 years old and we’ve already spent thousands on repairs due to the incompetency of Paul Davis‘s Restoration team located in Augusta. I cannot imagine myself in any situation where I would recommend them to anybody, just recommend to run the other way.

I would recommend this company to my friends. They were in my home for several weeks and were always very professional. They always cleaned up and did not leave a mess. The workers were easy to communicate with. The quality of their work was excellent. Mark Hutchison showed a genuine desire to work with his customers and make sure they are satisfied. I would call on them again!

The crew arrived quickly and took all the time necessary to mitigate the water damage and potential mold issues. We are now waiting for the next phase of the repair (reconstructing the walls and ceiling in the garage, to be followed by repainting). So far, we have been very pleased with the speed and professionalism of the crew.