Paris Baguette

I had the pleasure of visiting Paris Baguette on my birthday, after a satisfying meal of Biryani. I was on the lookout for some eggless dessert options and was thrilled to find three options at Paris Baguette. The first one I tried was the Chocolate Croissant which was lovely, gooey and had the perfect texture of a croissant. The only thing that could have been better was that the chocolate log inside could have been spread out more evenly to give a better taste profile. Nevertheless, it was quite good. Next, I tried the Custard Donut, which was fluffy to the touch and had a delightful sweet custard flavor. It was coated with powdered sugar and cinnamon, which added to its taste. I also noticed that there were coffee options available, but I didn't try any as I was not hungry. However, I will definitely be going back to try the coffee and explore more options. The seating at Paris Baguette was comfortable and well-lit, making it a great place to sit and read a book or work on my laptop.

Staff is not knowledgeable about the cakes that they are selling. We asked about the size of sheet cake but we kept getting the answer of “I don’t know” and “I can’t answer this question” without initiating any further assistance. We then asked for the manager hoping that he/she could help us. However, we were told that the manager was not in the store today and won’t be able to help us. We had to ask again if it’s okay to leave our number for the manager to call us back. We haven’t received any responses until now. We purchased some macarons before we leave, but we didn’t feel welcomed by the staff. Very disappointed about the quality of service at this store.

Very clean spacious shop with yummy pastries! Plenty of seating indoors! Pastries: all the breads / croissants and cakes are phenomenal. However when you get any of the pastries with an entire sausage inside it and go home and heat it up, it’s difficult to toast the sausage and keep the pastry at a good temperature as well. The chai tea latte here is on the sweet side.

Had a brunch meal on a Saturday. Turkey sandwich baguette was good, we asked they warm up the sandwich and it was great. Iced mocha was on point. Staff was very amicable and checked in with us to ensure service was on par. Plenty of tables outside with a few spaced out inside. Looking forward to their expansion near Great America soon!

I visited Paris Baguette at 3561 El Camino Real #75, Santa Clara, CA today around 4:15 pm. While there, I noticed a customer purchasing a cake, and her unique choice of shoes caught my attention. To my surprise, the same customer returned the cake later, and the staff accepted the return. Subsequently, I witnessed the cake being placed back in the fridge for resale, which left me perplexed and concerned. While I understand that the front staff may be young and possibly lacking in experience, my primary worry lies in the decision making process of the manager. I noticed the front staff seeking permission, presumably from the manager, before accepting the return. Despite my inquiries, the manager did not show up. It worries me that a cake was put back for sale. What if the customer had tampered with it in some way? I believe it is crucial for Paris Baguette to review and reinforce its training procedures for staff specifically MANAGERS in cases involving the return of food products.