Oteros Training Store

Ok

Small and complete store, I liked that there was a large selection. There was just a sale period, many things had a good price reduction

Daniel has treated me very well, he has recommended good brands and sizes and he is a very good worker.

The other day I was looking at sneakers, there was no number available and I ordered them as I have always done in the store, what was my surprise when the salesperson told me there was an additional charge of €3, for being less than €29.99, ( the sneakers cost €24.99), I told her that the store had never charged me that, and she assured me that it was always like that, I asked her if when ordering online they also charged me that €3, and she told me yes Good to hear that I decided to order them there, which was my second surprise, seeing on the website, a little later, that they did not pay that money, only for shipments less than €19.99, I went to tell the store, and Nothing, I ate the €3, and without any explanation and on top of that he told me that yes, that on the website too, that I should do a test and see how in the end they would charge me the €3, it wasn't like that, I showed it to the Shop assistant and well, I kept eating the €3, conclusion: if the client can pay more, how can he pay less? Claim to song. And the shop assistant denying everything.

We have been treated wonderfully by the employee “Soraya” from the Oteros store in the El Faro Shopping Center in Badajoz Capital, who has always shown a lot of dedication and care in getting the item we were looking for. She is an example of a dedicated employee committed to the company and customers.