Motos Honda Querétaro

Official Honda maintenance service for Qro. Low power bikes for sale, I do liked the expertise of the maintenance crew!

Very average service, the motorcycle is good, but the ability of the two girls at the reception to provide services or maintenance leaves a lot to be desired. You feel the bitter taste of the experience very quickly, you know that something is not right. They threaten to not give you the unit if you do not have a sheet, this is completely illegal, if you have a way to prove the ownership of the unit they have no right to retain it (as long as you do not have service debts). If you ask them to break down the service they are charging you for, they don't do it, and they do it, they do it reluctantly and even then they don't specify the price of what they do. They add services or changes parts without prior authorization, among other things. . In short, they are those bad practices that make us distrust the agency and its staff, and turn on a red light. I will no longer return to do services there, it is a shame that the brand has those people working in its ranks.

lousy place I had my motorcycle serviced twice and both times it was delivered with parts missing. In one they were the liquid caps and in another the internal rivets of the bodywork. In the first one they took a long time to take responsibility and fix the problem, but in the second they told me that this is how the unit had arrived, that they would not fix it, they stopped answering me and blocked me on WhatsApp. The customer service attendants are rude and uneducated, plus the mechanics definitely do their job very poorly. Do not take your motorcycles for service to that place.

Bad attention. We were only going to replace a mask for the helmet and they don't have a 15-day waiting time and they don't even change it, they just deliver it to you 😒 it shows that there is no desire to sell.

Excellent service, the manager is a very kind person, assists you super quickly and helps you with everything