Minuteman Press DTC

I have been a pretty loyal customer of Minuteman Press DTC for various professional printing needs, relying on their printing services for events, collateral, and marketing materials. However, my recent experience with them for our wedding printing was nothing short of unfortunate and unprofessional. From the outset, it was evident that they had little interest in our job. Despite visiting their office in person, the initial communication was lackluster, and I found myself having to follow up through multiple emails just to keep the process moving. It was frustrating to realize that they seemed unaware of the details of my printing job, despite our face-to-face interaction at their office. They did one of our jobs, then I moved on, as they simply did not care. The lack of attention and communication from Minuteman Press DTC made the entire experience disheartening. It felt as though they were indifferent, and this lack of concern was evident in their delayed responses and apparent disorganization. In contrast, our experience with their affiliate in Scottsdale, AZ was significantly better. The team there was attentive, responsive, and managed to complete our job within two days, without even requiring a rush order. This stark difference in service only emphasized the shortcomings of Minuteman Press DTC. I can't help but conclude that the owner of the DTC location may not be prioritizing customer relationships. I will no longer rely on Minuteman Press DTC for any future professional or personal printing needs. It's crucial for businesses to maintain strong relationships with their customers, and unfortunately, Minuteman Press DTC fell short in this regard. I hope they take steps to address these issues and improve their customer service in the future.

Superior quality and top notch customer care and service. The team was able to turn around a rush order in miraculous timing, and then followed up with a hand written thank you note. Looking forward to doing more business with Minuteman Press DTC!

Our organization uses MMP in the DTC for all of our major printing needs and Fred and Hollyn always deliver! They are prompt, easy to work with, fair priced, speedy, and just the nicest people! We love doing business here!

Hollyn took the time to read through the document we were printing and notified me of an error to fix before it went to press. We are very impressed with the customer service, quality, and turnaround time of Minuteman Press DTC, and will be returning for all of our stationery & marketing needs.

DING DING DING DING! What amazing customer service, print job, and quality of work! Hollyn and Fred were outstanding making sure they understood our printing needs. Hollyn was incredibly meticulous making sure the spreadsheets were in order. The delivery itself was top notch, too, making sure everything was alphabetical making it easier to stuff envelopes. I plan to use them again year round. Highly recommend!!