Miller's Ale House

Waited 55 minutes for an order of wings and a mountain melt. Restaurant practically empty.. do not understand the long wait. Finally food comes .. with zingers that look like fries .. thin and small. So disappointed.. years coming yo ale house for the zingers.

Thank you to Ms. Char for the fantastic care you gave my husband with his "special" order of fish & chips. It was perfect and delicious! You were right. A lighter batter is way better. 😁👍

This is one of the worst restaurants I’ve ever been to. When we got there, the host sat us at a dirty table. She was very sweet the whole time and apologized for it and cleaned it. Our servers name was Caleb. He was ridiculously high. It was the first thing I noticed. I understand it’s by a college but still. He forgot to put our appetizer in and blamed it on the kitchen. We ordered the spinach artichoke dip. A manager I’m assuming brought it out to us with chunks of artichoke in it. I asked the server for our water and it took him two asks before he brought it out and even after the second ask, it took at least 5 minutes for him to bring it. We waited about an hour for our food. I ordered the 35 fried shrimp and it was greasy and the batter was undercooked. I’m not even sure how they did that but ya know. With all that being said, I will never be going back here. If I could rate it a 0 I would. I saw someone say in here that it was good for the price but I wouldn’t even say that. Spend your money somewhere else. This place is a waste. At the bottom of this review, they said that they would reach out to help make the situation better but I went to the website and filled it out and never heard anything. Just wanted to give an update about how terrible this place truly is

Having been to a few Miller’s locations, this location was decent but definitely needs improvement. Visited on a Tuesday afternoon. Not very busy at all. Few tables occupied, bar relatively busy. I went with a friend and only got one dish to share, a double Zingers mountain melt. We also both ordered sweet tea. Service with our waitress Amber was very friendly and started off quick, and we also received our drinks in only a minute or so. We tried our sweet teas only to realize that both had this off-putting smoky flavor. Not in a good way at all either, and not like any other sweet tea I’ve tasted. It was more like cigarette smoke. Very unappetizing, and honestly I’m not sure how they managed. Thankfully we exchanged our drinks for soda and they were fine then on. As for our service, after ordering our entree, we were left with around a 40 minute wait. In that wait time, although our waitress passed us on multiple occasions, not one time in this entire period did they check on us or give updates, or refill our drinks when we ran out only around 20 minutes into our lengthy wait time. Very lackluster service compared to my previous experiences with Miller’s locations where waiters would check on us every five minutes or so, not to mention our same dish would arrive in only 20 minutes at other branch locations with a restaurant three times as busy. The mountain melt itself was good overall. The fries were fresh and crispy, and the tenders were crispy too, but evidently the dish was left out to sit while we waited on our server to deliver the food. The sauce had completely soaked into the tenders and the cheese had firmed by the time we had received them, evidently proving this. Other than the service causing problems with our experience (and the fowl sweet tea problem..)

Bradley was great! He also didn’t judge me for ordering 3 mountain melts…for myself. I was going through it and he turned my entire day around. Next time I’m ordering 4 mountain melts! 3 for me and 1 for my new best friend🖤