Scheduled brakes to be serviced a week in advance. Wrong parts, no communication regarding taking the vehicle for a diagnostics test as I’m getting notifications of the car leaving the property on two separate occasions via LoJack. I receive my car back with noticeable damage to the front left brake caliber and their tech admitting he hit it with a “metal mallet” I’ve been given the run around for two weeks, “they have to ship my calibers up to Orland Park to be repainted and power coated.”
BUYER BEWARE.
This team went above and beyond for my family, more specifically my daughter, when her car needed immediate service on her way back to school. Not only did they act quickly on what needed to be done and resolving the issue but they assisted with transportation to and from the shop. I recommend Nathan and his team not only for their skill and professionalism but their ability to take it a step further for their customer.
The folks at Midas are top notch. The technicians are excellent and professional when dealing with clients. I would give them a 10 star review if I could. Nathan and Jake along with Matt are full of knowledge. If you want you car done right, bring it to Midas. You will be more than satisfied with the service.
This Midas is a clean, friendly place to bring your car. They explain what's needed and do the work quickly. If it's busy, they will suggest you come back by appointment. If you have time to wait, that's fine too.
Just had the most positive experience ever having work done on my small RV (built on a Dodge Ram 3500 chassis). I had run over a rock on a back road and bent my exhaust pipe. Took it into Bloomington, Illinois Midas. They took a look, then my Service Writer Nathan Proctor explained to me that I have a custom stainless steel exhaust system, so there was no way of getting parts (certainly no way that would get me back on the road today). However, the tech on the job was able to heat the bent pipe and get it back into position. All completed in under 2 hours for a truly reasonable charge (1/2 hour of labor!).
Truly the most honest and capable service I have received in my 4 years as a full time RV'r in the vehicle!
Thank you so much, Nathan and your tech!
Carol Hale
0
Scheduled brakes to be serviced a week in advance. Wrong parts, no communication regarding taking the vehicle for a diagnostics test as I’m getting notifications of the car leaving the property on two separate occasions via LoJack. I receive my car back with noticeable damage to the front left brake caliber and their tech admitting he hit it with a “metal mallet” I’ve been given the run around for two weeks, “they have to ship my calibers up to Orland Park to be repainted and power coated.” BUYER BEWARE.
in the last week0
This team went above and beyond for my family, more specifically my daughter, when her car needed immediate service on her way back to school. Not only did they act quickly on what needed to be done and resolving the issue but they assisted with transportation to and from the shop. I recommend Nathan and his team not only for their skill and professionalism but their ability to take it a step further for their customer.
4 months ago0
The folks at Midas are top notch. The technicians are excellent and professional when dealing with clients. I would give them a 10 star review if I could. Nathan and Jake along with Matt are full of knowledge. If you want you car done right, bring it to Midas. You will be more than satisfied with the service.
4 months ago0
This Midas is a clean, friendly place to bring your car. They explain what's needed and do the work quickly. If it's busy, they will suggest you come back by appointment. If you have time to wait, that's fine too.
4 months ago0
Just had the most positive experience ever having work done on my small RV (built on a Dodge Ram 3500 chassis). I had run over a rock on a back road and bent my exhaust pipe. Took it into Bloomington, Illinois Midas. They took a look, then my Service Writer Nathan Proctor explained to me that I have a custom stainless steel exhaust system, so there was no way of getting parts (certainly no way that would get me back on the road today). However, the tech on the job was able to heat the bent pipe and get it back into position. All completed in under 2 hours for a truly reasonable charge (1/2 hour of labor!). Truly the most honest and capable service I have received in my 4 years as a full time RV'r in the vehicle! Thank you so much, Nathan and your tech! Carol Hale
4 months ago