We were so very impressed with the Customer Service we received and the attention to detail our mechanic had. He came and talked to us several times about issues he discovered, showing us what was actually wrong and explaining to us the fixes needed. It was very obvious the pride he takes in his work. We are now dedicated Midas customers. This is the most positive repair experience I have ever had.
Martin is a blessing to the world! He went SO far above and beyond to get me back on the road. The technicians worked very hard and diligently to get me taken care of swiftly! There isn't anywhere else I would rather take my vehicle! Midas on Leeman Ferry has a new customer for life!
I have come here for my oil changes for years and generally have a good experience. Today I came in and was told that it was REQUIRED for me to get new brake pads because they were at 3mm. They quoted me over $1,000 and after insisting that I wasn't able to afford it, tried to push me into getting a credit card and then a loan in order to get the service, and even though I kept saying no, they kept pressuring me into doing it until I finally just said I would not be getting that service done today. I was under the impression that I very badly needed the service and that's why he was pressuring me into getting it done, because I trust this place with my car. I shopped around for a deal I could afford on brakes and made an appointment at another place only for them to tell me that there was ABSOLUTELY NOTHING WRONG with my brakes and I did not need to get them serviced anytime soon. They wouldn't have turned away business for no reason. I told them what the people at Midas said and they told me that there was a common complaint against them that they tried to pressure people into getting services they didn't need and some other really sketchy stuff that I'm not even going to repeat. I should have looked at recent reviews of this place because there are a lot of complaints where people say to avoid this place. I just hope my oil change was done correctly at this point, but I won't go here anymore after this incident.
They have been very helpful, informative, and attentive. Always willing to break down the prices and even stayed open late to fix a noise that started up after they did some maintenance. Shout out to Martin in particular for his help today with my key fob.
Call to get price on oil change oil filter and air filter. oil filter and oil change quoted as $50. they would not give me a price on the air filter.they said it was around 40 or $50. They said I had to bring a car in first they could not give me prices with I provided all the car info on the air filter. Decided to go somewhere where I could get a firm price.
0
We were so very impressed with the Customer Service we received and the attention to detail our mechanic had. He came and talked to us several times about issues he discovered, showing us what was actually wrong and explaining to us the fixes needed. It was very obvious the pride he takes in his work. We are now dedicated Midas customers. This is the most positive repair experience I have ever had.
a week ago0
Martin is a blessing to the world! He went SO far above and beyond to get me back on the road. The technicians worked very hard and diligently to get me taken care of swiftly! There isn't anywhere else I would rather take my vehicle! Midas on Leeman Ferry has a new customer for life!
a month ago0
I have come here for my oil changes for years and generally have a good experience. Today I came in and was told that it was REQUIRED for me to get new brake pads because they were at 3mm. They quoted me over $1,000 and after insisting that I wasn't able to afford it, tried to push me into getting a credit card and then a loan in order to get the service, and even though I kept saying no, they kept pressuring me into doing it until I finally just said I would not be getting that service done today. I was under the impression that I very badly needed the service and that's why he was pressuring me into getting it done, because I trust this place with my car. I shopped around for a deal I could afford on brakes and made an appointment at another place only for them to tell me that there was ABSOLUTELY NOTHING WRONG with my brakes and I did not need to get them serviced anytime soon. They wouldn't have turned away business for no reason. I told them what the people at Midas said and they told me that there was a common complaint against them that they tried to pressure people into getting services they didn't need and some other really sketchy stuff that I'm not even going to repeat. I should have looked at recent reviews of this place because there are a lot of complaints where people say to avoid this place. I just hope my oil change was done correctly at this point, but I won't go here anymore after this incident.
a month ago0
They have been very helpful, informative, and attentive. Always willing to break down the prices and even stayed open late to fix a noise that started up after they did some maintenance. Shout out to Martin in particular for his help today with my key fob.
a month ago0
Call to get price on oil change oil filter and air filter. oil filter and oil change quoted as $50. they would not give me a price on the air filter.they said it was around 40 or $50. They said I had to bring a car in first they could not give me prices with I provided all the car info on the air filter. Decided to go somewhere where I could get a firm price.
2 months ago