Midas

This was my first time at the Ankeny Midas and they were fantastic! They got my jeep right in and fixed it within a day. They took care of me better than my usual place where I bought my car. The staff there was so helpful and pleasant to work with and they really know what they are doing. I felt very well taken care of and I'll definitely return to them.

Just needed a tire sensor replaced dropped it off an hour early for my appointment at 12:30. Had it for 6 hours and didn’t get any update until 15 minutes before they closed saying they couldn’t get it done. Would’ve loved to have some communication that they couldn’t get it done as I would’ve happily taken somewhere else. Than when I arrived to pick it up they said their equipment couldn’t communicate with my car. I worked in the car industry for 6 years and I’ve never ever heard of that happening. So I appreciate the bold attempt to lie to my face as to why they couldn’t get it done. Be better and communicate with your customers, I understand being busy but if you can’t get it done than you need to relay that information!

Ryan was very courteous and greeted me by name. Check-in went smooth. Ryan called with updates on items I needed repairs on and explained costs. They had my car done in the time frame I had requested.. The work was done very well and to spec.

We had our tire light come in and decided to take it to Midas. The staff was able to see and fix us up in 15 minutes. They identified the problem, fixed it, inflated our other tires and set us on our way. The next day our truck had a massive flat. I called Midas and they arranged a tow truck to scoop up the truck. They identified the problem, ordered a new one and got me back on the road before my flight. A completely professional crew and manager. I highly recommended!

he service attitude was very poor. The oil change service stated on the website only cost 29 dollars. When I went there, he told me that this was the price of an ordinary car. My Toyota rav4 cost 100 dollars, and it cost 80 dollars after discount. Leave decisively, marketing scam.