Midas

I was able to afford brand new studded tires for the first time due to their buy 3 get 1 free. There were issues with me having locking tires I wasn't aware of. The employees were great and gave me options ensuring I could afford them. Thank you Midas for making this a great experience!

So I took my car there because they could get me in fairly soon and I was short on time. Had a few things I wanted done, checking out my serpentine belt squeak, checking and clearing a code from a previous bad gas purchase, and change the oil since I had oil and a filter on me. So couple hours go by and they call me telling me my car was ready, but there was good news and bad news. Good news is they fixed my belt (slightly loose) and the bad news was they nearly stripped out my oil pan bolt and I needed a new oil pan immediately. I was only in town for the day and couldn’t stay overnight so I had to just hope for the best on driving back home. Get to the shop and grab my car, code and check engine lights still there, said they could pull it back into the shop in a couple hours, honestly I was just done with it and took my keys and drove home. Now I’ve installed a new oil pan on my own and cleared the codes on my own as well, but it’s never good to go into a mechanic shop and leave with more problems than you came into with. The oil pan is a common scam that shops will do to try and squeeze out more money from you. Said the person who did the oil last overtightened it, problem is I changed the oil previously and I tightened the plug down to OEM spec, with a crush washer. So yeah unless you really enjoy dealing with shady repair jobs, go somewhere else.

Ken, Brandon, and Chris made my Midas experience golden. (Who can resist that pun?) Brandon and Chris were very willing to reschedule my appointment, not only once, but three times as my personal schedule kept changing. Then, when I got my car stuck on the way to the site, Ken was AMAZING and helped to get my car out of the snow so I could get it serviced. I am so impressed with the high level of customer service at this Midas location. Thank you so much for making it easy to schedule and appointment that fit my changing needs and then going the extra mile by freeing my car from entrapment. (Chris, you should give these guys some sort of bonus for going above and beyond. Brandon was the one who enlisted Ken's help to free my car.)

I bought and had put on winter tires, and an oil changed. They worked quickly and efficiently, they kept me informed of the process, they were open to a quick add-on on my part, and the car handles great after their alignment and balance. Highly recommend!

I went in 30 mins before my appointment with the hope they could get me in. They did. I had oil changed in my suv. Service was quick. Customer service was great and everyone was friendly. I would go back.