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Midas > Reseñas en Kalamazoo County, Michigan, US - RAY

Midas

4.2
214 reviews
Car Repair
Kalamazoo County, US

Detalles de este negocio

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5112 S Westnedge Ave, Portage, MI 49002, USA
  • Tuesday:
    08:00 - 18:00
  • Wednesday:
    08:00 - 18:00
  • Thursday:
    08:00 - 18:00
  • Friday:
    08:00 - 18:00
  • Saturday:
    08:00 - 18:00
  • Sunday:
    08:00 - 14:00
4.2
Reseñas
5
2
4
0
3
1
2
0
1
2
  • Google Comentarios (5)
  • Comentarios (5)

Great experience here! Chris, the guy who greeted me was very polite. I had an appointment at 1 and he told me they probably wouldn’t get my car in until closer to 2 (they close at 2 on Saturdays). I told him I was completely ok with rescheduling so that they could leave by 2 but he insisted on getting my car in and getting my oil change and tire rotation done that day! Once my car was in the team did great getting those services done quickly and efficiently! Will definitely be returning for future car services!

a month ago

Brought my car up for brakes and coolant hose repairs in early November. Once the coolant hoses were replaced there was a slight leak from the top hose that was looked at a couple times but the leak couldn’t be tracked down. Eventually did a deeper dive and found that the outlet of the top of the radiator was cracked. While it was unclear if the crack formed from the hose replacement or age Midas replaced the radiator free of charge. Through the whole process I was treated with respect and the mechanics and owners all worked with me and didn’t try to hide anything. I’ll definitely be bringing my car here for more work in the future.

2 weeks ago

Service desk staff was very rude and it took over 3hrs for an oil change/ tire rotation! I specifically wrote in my notes to them the time my husband needed to be at work. Inspection on my vehicle was done even though I purposely didn't request one because my husband had to work. They made him late to work and therefore took more money out of our pockets. They were extra nice to white customers and discriminated against my husband. After he declined all there money making schemes they took even longer to " be done" and gave the car back making noises that it wasn't before. Worst experience ever! -100 will not go back. Save yourself time and money.

a month ago

This place is awful. I made an appointment for an oil change a week and a half in advance, for an hour long oil change. I don’t know why it takes an hour to do an oil change. I showed up, and they had forgotten to put me on the schedule. I waited around 50 minutes to get my oil change, and then inquired what was taking so long. They said it would take another hour and 20 minutes to get my oil change done. This place is awful! Do not take your car here! As a follow up the owner did reach out and apologize for my experience, and offer to make it right. I’m editing this review because I don’t want to blame the experience I had with 1 or two employees on the whole business..

4 months ago

I have been to this location a few times in the past few months. When I speak with the woman I have no issue. But whenever I have to speak with or do business with Chris, the manager I consider never returning. He is condescending and rude. Will walk away as soon as you walk in, and speaks to everyone, including the woman assistant aggressively and degradingly. I have not had an issue with their work or choosing them as a shop outside of the nasty tone and treatment from the manager. From now on I will walk out if the woman isn’t there, I can get an oil change anywhere I don’t need to be disrespected.

3 weeks ago

Preguntas frecuentes Midas

Como es Midas calificado?
Midas has a 4.2 calificaciones con 214 Reseñas.