Midas

THE BEST IN VENTURA COUNTY CALIFORNIA In all honesty, never have I had this ‘QUALITY’ from A -Z, Knowledgeable, Professional, This Father & Son Team SHINE, it’s so nice to have a mechanic who’s hands are clean. Trustworthy, Hardworking. I’ve been coming here for a few years never have I been turned away, never have I had to address the issue twice, I know my investment in repairs is a priority with this team. I tell everyone !! THANK YOU BOTH SO MUCH DEBORAH T.

I feel guilty writing poor reviews but I think it’s a duty to my community to inform you that this company will charge you for jobs they did not complete/perform. I am very well versed in the mechanics of cars given I build them for racing, I used Midas for a quick oil change (which they completed) and an alignment (they didn’t touch a bolt) due to me being in a rush to travel back to university for school year. My car was never given an alignment and has since then been corrected by me with a string and two by fours. I’d recommend choosing shops that are not corporate and have grown due to communal backing rather than because they are a chain. Williams automotive is the only shop id go to before this incident and i would have used their services if it weren’t such a short notice job.

Brought my car in for my routine service oil change, tire pressure check, tire rotation. Marco hooked it up not only is he polite and professional he goes above and beyond. He helped me get approved for Midas credit so I could keep my car running. These guys are always so quick and efficient. I wouldn’t take my car anywhere else! Great customer service.

This shop seems to be very deceitful and according to other reviews I'm not wrong. Don't come here. They don't care about you. Just money and they will rip you off. Car got stranded about 2 hrs from home. Guy says okay $180 to run some tests. We didn't have many options so sure go for it. Calls back an hour later. Can't figure out what is wrong (even though we told him the car wouldn't accelerate) says it's going to be $600 more to run more tests. After doing so says we need a whole new transmission and it's going to cost $4-6k. Offers us to apply for their financing options. We have good credit. Apt is no joke 170%. Insane. So we say we need to figure out what we want to do . He says okay but you have to come pay for the tests and btw if you don't remove your car before noon it's gonna be $75 storage fee for today, all the days since you dropped your car off (even though they were closed on Sunday and had to do the 2nd test on Monday) and any day going forward. We asked for an itemized receipt of the tests run for the $600. He gives us the paper and it has work listed on it that he never asked if he could do and we never approved. We will be disputing the charge. Not friendly or understanding at all that it was hard to get there when we live 2 hrs away.

Tire was leaking air. It had been recently “repaired “ at another Midas. Stopped at Ventura so we could get it fixed and continue on family trip. Manager said he’d look at it. When he finally did, he was rude, disrespectful and essentially told us we must be mistaken because he could not find an issue with the tire. I asked specifically about the tire valve. He indicated it was fine. We left and limped along having to stop and fill up our tire several times until we found America’s Best Tires. They diagnosed the valve as leaking, repaired it and allowed us to get back on the road. Midas causing us delay made us miss our outdoor sand adventure ($400+). I thought they were supposed to have good customer service and be good at their jobs. I recommend Americas Best if you have any needs. Their customer service makes you feel cared about at least.