Midas

Had a smooth and pleasant experience at Midas for my wheel alignment and tire rotation. Mike was very helpful and informative. Will be returning for any auto service needs.

This was my 1st visit to this shop, I was referred by a family member who had thier vehicle serviced here in the past and was very pleased. I initially met Nick, Mike and Chuck who were very kind, knowledgeable and honest about everything. In particular, I want to highlight David, who assisted me when I picked up my vehicle. I was very stressed about the condition of my vehicle and didn't want to be stranded again especially at night after work. He was so kind and very understanding about everything. He reassured me that my car passed inspections and it was safe to drive. Furthermore, there was never any mentioning of additional servicing on my vehicle that was needed, which is a common practice these days but not at Midas! I really appreciate his honesty, integrity and professionalism! He gave me peace of mind for sure! I would highly recommend this location anytime! Thank you!!

Scheduled appointment ahead of time, worked out great! Very nice and respectful, had them do an oil change and take a look at the breaks because they were squeaking. Explained why I was going through oil so fast, and why my breaks may occasionally squeak but they're fine and don't need replacing. 10/10 would bring car again, just don't walk in on Saturday morning without an appointment and expect a for sure spot!

Absolutely terrible experience. I needed my shocks replaced. I took time off work, and set an appointment at 8am. When I set the appointment, I asked if they could order the parts in advance so I wouldn't have to wait as long, because I needed the repairs done within two hours. They said, "sure come in the next few days and we can do that in store." I came in a few days ago to order the parts, they acted surprised and shocked, like I was asking them to massage my feet. They eventually said, "sure we'll order the parts." They spent TWO hours this morning running a diagnostic on my car, and then they came out to me and told me they had just ordered the parts. I sat in their lobby for TWO HOURS while they ran a completely unnecessary, multi point inspection, and they didn't put shocks on my car. I left without getting any repairs. Then to cap of their clown show, when I was leaving they had left another person's car keys in the cupholders of my car. The level of incompetence it takes to do something like is ASTOUNDING. This place deserves to go under.

tldr; Non mechanically inclined customers beware, they will try to take you for a ride and sell you on things you don’t need. Came in for wheel alignment after strut replacement. Shop took only a short time telling me that the OEM camber bolts were inadequate to adjust wheel camber and that I would need to spend $450 on their camber bolts along with labor to install them. I refused this replacement as the alignment was successfully completed with the same OEM camber bolts at a previous shop. The manager made me agree to this message: Customer understands without replacing cambolts alignment will not be correct and will cause tire wear. Which I did. As the alignment was out of spec already as the struts were replaced recently. Thus the original reason I came in for an alignment. After another 20 minutes of work after refusing replacement the shop magically managed to correct the alignment issue and the rack was reading in spec on all 4 wheels… The technician reported that after “cranking on it” for a bit afterwards it was pulled into spec despite previously stating it could not be done with the current OEM camber bolts. Next he stated the vehicle “sits weird when you sit in it” despite being unable to determine this with any measurements due to the fact that the vehicle was 4 feet in the air on an alignment rack. I will likely need to go to another shop as I have no confidence that the work was performed correctly.