Midas

I drove out to Boulder, CO from the east coast for vacation and had a tire issue. As I was having lunch across the road, I noticed there was no one at the Midas location across the street and drove over to have my tire checked. The person who checked me in was kind, helpful, explained about the status of my tires which I had checked before I left, and so understanding of my situation. Dan who worked on my car did a fantastic job swapping out my tires. Dan also checked the brakes to make sure that they were sound and could get me home safely. I made it home safely and hope that someday each person would receive the kindness from a car repair place that was extended to me.

I wasn't very impressed by the quality of service. I work with clients troubleshooting issues all day. What I expect from a mechanic me being the client would be to go above and beyond in figuring out the issue. I took my older car (2006) to Midas as the check engine light turned on. Here are the issues with their troubleshooting and service: 1. They came back to me saying there were no codes nor history of codes (they did not inform me what could cause this). 2. They said the car was stalling. It didn't stall on me at all on the way there, nor once I picked it up (and they didn't dig deeper on why it would be stalling if that's what they experienced). 3. Their first inclination was there there was no gas in the tank, it had 3/4 of a tank, and I had to reaffirm them of this several times. 4. I had to be the one asking, what could be the issue? After a few "I don't knows" they offered to do a cleaning of the fuel injection system. I agreed to it. 5. Once it was done they stated they called once and the phone kept on ringing. May have been a slight issue in the cell network at that time as I had received a previous call from them. They never called back, not tried to send me a text message, I had to be the one that called. 6. They were going to charge me $90 for just checking the codes, something Autozone does for free, and they didn't offer deeper troubleshooting nor insights, I had to be the one requesting for them to do something more. 7. Once the bill came those $90 should've been waived if it led to more service, but no, they tacked it on top of the fuel injection cleaning. At least the check engine light turned off, and the car doesn't feel neither better, or worse, feels the same. I was hoping this would be exceptional service as it's walking distance from work and could've been my mechanic shop of choice, but I will have to find another mechanic. Thanks for the experience Midas!

Pretty disappointed in my recent visit, in the past they've done solid repairs for me but Ive never questioned their pricing. Today I was confronted with a $1200 brake job on the front end of my truck, I paid my $50 service bill for their disgnosis and sought a 2nd opinion. I called another shop and set up a similar diagnosis appt. They looked at my truck and quoted me $750, in addition to diagnostic they explained everything in detail. I will not be bringing my truck back to this Midas.

Had a small tire leakage after getting all 4 new tires less than 6 months ago.. first place I went told me that they couldn’t repair it and charged me 89$ … Second place I talked to said they would have to replace all 4 tires. 3rd place I went to MIDAS …. They fixed my tire and were extremely kind and helpful. Will absolutely come here again for all my car issues!! Thank you Dan!!

In and out in an hour for a tire change. Allen was awesome. Charge was $10 more than my quote, and that wasn't explained. I would have liked that explained. Will definitely be going back to Midas