Midas

I had my alternator go out on me so I called the Midas on Shadeland Ave. The bottom bolt had to be chiseled out which I knew they would. Because of that bolt I had to leave my car till the next day but that wasn't a problem for me as I understood. Shawn said he would have one made which he did. I asked how much to go ahead and fix my front end sense they were going to have it over night. I needed both axles replaced due to the boots being broke and I wanted to replace the tire rod ends and ball joints also just do to the mileage and age. The kid who did my car didn't tighten the lug nuts down on the driver side tire and proceeded to take it for a test drive which of course the tire fell off and he crashed my car. The kid who wrecked it came running back up to the building telling George the DM and Shawn the Manager what he did and then took off and left. After waiting for quite awhile George and Shawn came back from my car to tell me what happened. They said they would take care of it (as if I didn't know they sure were) but not once was I offered a rental car. I was trying to be nice and understanding about it. I let it be along as my car was in the same shape as it was when I brought it to them. After a week I asked if we could work out a deal. I wanted my valve cover gaskets changed as they were just starting to leak a little and I wouldn't ask for a rental car. The agreed so great. They got the corner fixed which isn't as nice as that corner was but it still looks good and blends in with the car well as it is a 2004. The valve covers I was told was changed but you could see they had not been. The bolts were still dirty and you could tell they had not been touched which George agreed they didn't look like it. He said he would make him do it and take pics which he did. I wish I hadn't asked for the deal cause its dumping oil all over my new alternator and manifold and right to the ground. When I took my car to them I had air conditioning and my belts were quiet. After they changed the alternator it started squealing real bad. I was told that the belt tensioner was bad. I knew that was a lie as it was quiet when I went in. I took it somewhere else after getting it back and they had broke the wires in the belt so I had to have it changed again and now its quiet. The worst thing though is my AC wasn't working when I took it for a drive to see how it drove after the accident. They said they would look at it. It was completely empty of freon so they filled it and George said call him if I had any more problems. It was gone again in 4 days. I told George I wanted to talk to the owner which George claims the owner said bring it back. Again they fill it back up and claimed there were no leaks so it must be leaking in the dash. Again I know Shawn is lying to me. It worked when I took it in and now it doesn't. I left from their shop to go get my belt fixed. Upon opening the hood I could see that my condenser was leaking freon in the corner. It cracked it when the kid wrecked my car and this shop doesn't care. I wish I never went there cause now I have to fix it somewhere else and then sue them for the repairs. They seem really nice and great but take my experience as a warning.

The staff were very polite and quick with everything! They were able to find me a way to save money, and the whole team worked like a machine to help people as soon as possible. I have been to many shops before and this is by far the superior shop experiences.

I had a great experience the day before Thanksgiving 2023 at Midas on Shadeland. Thomas Lee the Assistant Manager was able to squeeze both my vehicles in for a oil change before I hit the road. What a lifesaver. He also assisted me in obtaining coupons for a discount. He was super friendly and very professional. Thanks so much Tom for great customer service. You Rock!

My brakes were checked, and the diagnostic was point on and repaired with warranty parts, and I was satisfied.

Thank you Midas and Thomas Lee for offering FREE Etching and painting of my catalytic converters. Thomas was so kind and explained every step of the process. The free offer is over. But, for $24.95. You can etch and paint yours