These guys are so wonderful!. They get you scheduled for an appointment, fix your vehicle while you wait in a clean store and they are always so friendly! Love this facility. they always resolve the issues I have with my jeep
I do not recommend coming here at all. I scheduled for a two hour window to get my tires put on get an alignment and balance. This should only take 2 hours at most. Well 3 and a half hours later and I’m still waiting on them to finish the work. The tire deals are not worth spending half my day at the tire shop. It should not take nearly 4 hours to put tires on at all. Especially since I scheduled over a week in advance. The only reason they get 2 instead of 1 star is because of the tire deal of buy 3 get 1 free
Been taking my bucket bolts to them for over six years, they do good work, manage to find obsolete parts and keep my car on the road. The prices reasonable for the work that’s done, and they’ve picked me up and dropped me off at home for free while the car was being worked. They even offered to drive me to work the next once, but that wasn’t needed. One of the best mechanics I’ve used. Never had to work on the same thing twice unless enough time went by that it aged and wore out. They keep their guarantees on their work, which has been a nice change from the mechanics I’ve used in the past.
Ed the mechanic called me, described the problem and gave me options. Went out of his way to meet my needs. Reggie the manager also helped me in getting my Blazer back on the road. I haven't seen this kind of service for a long time. They were OUTSTANDING.
I hate 90% of mechanics. These guys are opposite to the majority, they are reliable and trustworthy. They keep their word, they honor a given quote. I appreciate their expertise and work ethic. Reggie the store manager has been a joy to work with over the past year. Mike the owner has a few locations and has really maintained a good reputation with me. I've had issues with a few things assumed to be related, called Mike and he said if it's something we did, we will take care of it. To me that's honorable. You can't expect perfection from anyone but you can appreciate effort. These guys go the extra mile to maintain customer relationships. Thanks guys! I appreciate you helping me with my daughter's car! In this case particularly, your commitment to excellence shined through like the morning sun!
19/8/6 Back again! Came in for a small noise from the rear end, o2 sensor and oil change. They ended up finding my rusted out and broken exhaust hangers were allowing the exhaust to hit the rear end causing the noise. They saved me time and money by repairing one hanger and replacing the other 2. Thankfully they did this, the quick repair saved my flex pipe that connects the engine side of the exhaust to the mid pipe under the car that runs to the rear of the vehicle. Had they missed this repair, it would have damage all of my exhaust system. Could have cost me a thousand dollars! Exhaust can be pricey especially while traveling. Thanks guys! I'm finally giving up most of the maintenance on the bottom side of my vehicle, arthritis is getting the best of me. I could not do it without having a reliable shop I can trust. Mike is a dependable owner and maintains the same standard at his Fort Wayne locations. I've used coliseum and Coldwater. I prefer Coldwater from my experiences.
0
These guys are so wonderful!. They get you scheduled for an appointment, fix your vehicle while you wait in a clean store and they are always so friendly! Love this facility. they always resolve the issues I have with my jeep
a month ago0
I do not recommend coming here at all. I scheduled for a two hour window to get my tires put on get an alignment and balance. This should only take 2 hours at most. Well 3 and a half hours later and I’m still waiting on them to finish the work. The tire deals are not worth spending half my day at the tire shop. It should not take nearly 4 hours to put tires on at all. Especially since I scheduled over a week in advance. The only reason they get 2 instead of 1 star is because of the tire deal of buy 3 get 1 free
a month ago0
Been taking my bucket bolts to them for over six years, they do good work, manage to find obsolete parts and keep my car on the road. The prices reasonable for the work that’s done, and they’ve picked me up and dropped me off at home for free while the car was being worked. They even offered to drive me to work the next once, but that wasn’t needed. One of the best mechanics I’ve used. Never had to work on the same thing twice unless enough time went by that it aged and wore out. They keep their guarantees on their work, which has been a nice change from the mechanics I’ve used in the past.
2 months ago0
Ed the mechanic called me, described the problem and gave me options. Went out of his way to meet my needs. Reggie the manager also helped me in getting my Blazer back on the road. I haven't seen this kind of service for a long time. They were OUTSTANDING.
a month ago0
I hate 90% of mechanics. These guys are opposite to the majority, they are reliable and trustworthy. They keep their word, they honor a given quote. I appreciate their expertise and work ethic. Reggie the store manager has been a joy to work with over the past year. Mike the owner has a few locations and has really maintained a good reputation with me. I've had issues with a few things assumed to be related, called Mike and he said if it's something we did, we will take care of it. To me that's honorable. You can't expect perfection from anyone but you can appreciate effort. These guys go the extra mile to maintain customer relationships. Thanks guys! I appreciate you helping me with my daughter's car! In this case particularly, your commitment to excellence shined through like the morning sun! 19/8/6 Back again! Came in for a small noise from the rear end, o2 sensor and oil change. They ended up finding my rusted out and broken exhaust hangers were allowing the exhaust to hit the rear end causing the noise. They saved me time and money by repairing one hanger and replacing the other 2. Thankfully they did this, the quick repair saved my flex pipe that connects the engine side of the exhaust to the mid pipe under the car that runs to the rear of the vehicle. Had they missed this repair, it would have damage all of my exhaust system. Could have cost me a thousand dollars! Exhaust can be pricey especially while traveling. Thanks guys! I'm finally giving up most of the maintenance on the bottom side of my vehicle, arthritis is getting the best of me. I could not do it without having a reliable shop I can trust. Mike is a dependable owner and maintains the same standard at his Fort Wayne locations. I've used coliseum and Coldwater. I prefer Coldwater from my experiences.
4 years ago