Midas

This Midas is the best ever. I had my car breakdown and the manager. Jeff was fantastic!! He was very calming and helped me to get service for my car. The customer service can't be beat and I would recommend this location to anyone that wants great communication and solution to your car problems. Jeff is A+++++

I took my car in for an oil change and tire rotation. A couple weeks later the engine comfort underneath came off as I’m driving and only one screw was holding it on and bent it pretty bad. I called and talk to the manager and said there’s really nothing they could do about it. Very disappointed, in the manager was very unprofessional .

Usually, I have a great experience with this Midas location. The staff are friendly, straight forward, and don’t try to add on extra unnecessary repairs. My last experience, however, was disappointing. I went in for routine maintenance, as well as an issue with my tire pressure and a high pitched squealing noise my car would start to make after driving for 10 to 15 minutes. I don’t know much about cars, so I thought it could be an issue with the steering but I wasn’t sure. I even showed the mechanic videos of the noise my car would make to prove something was wrong. I was told twice that the mechanics didn’t notice the sound it was making and that the tires just didn’t have enough air. I asked they test the car again because I was concerned they just didn’t drive it enough for the sound to start. Again, I was told nothing was wrong. They said the steering was fine, the brakes looked fine, the tires looked fine. They just said to come back if nothing changed. Within 24 hours after getting my car back, the tire pressure light came back on AND the squealing sound has only gotten worse. It usually goes away when I hit the brakes, so now I’m thinking that’s the issue, but why would they tell me they checked the brakes and everything looked fine? It makes me think they either A - never actually checked to see what the issue was, or B - they did notice an issue, but decided not to do anything about it. Regardless, I’m going to be taking my car back to a different location because I do still enjoy Midas’ pricing and options but I don’t trust the mechanics ability to find and resolve the issues with my car after this experience.

I went in to get an oil change and some lube on my back brakes. The whole time they talked about being honest and that I shouldn’t let friends work on my car. They tell me my front wheel hub needs to be replaced, costing $1200. When I leave my car is now making a horrible noise it wasn’t making before coming in. I take it somewhere else for a second opinion and they see my front wheel wasn’t put back on all the way and my wheel hub is perfectly fine. Will never go back to this Midas.

I’ve been coming to this Midas location for years, and they take great care of me. John is always pleasant when coming into the shop and will work with you, and Brandon one the mechanics does the best work he’s fixed my car for years now and knows his job extremely well one of the best mechanics in the area. I highly recommend this location for any work you need done to your vehicle.